Customer Service Representative

Customer Service Representatives will be preferred for this position via Robert Half if they love building solid customer relationships. Articulate and highly-skilled candidates could find an excellent career opportunity in this Customer Service Representative position. This could be the Maumee, Ohio Customer Service Representative position you're looking for, if you're available for a short-term contract / temporary to hire engagement. If you like the idea of working in a dynamic, rapidly-changing call center, this position could be for you.
Your responsibilities
- Contribute accurate, friendly Customer Service in a timely fashion
- Field and send written business correspondence
- Receive and place telephone calls
- Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers- Excellent computer skills
- Creative problem solver who anticipates risks and opportunities and maintains a vision for continuous improvement
- Ability to communicate verbally and in writing effectively throughout all levels of the company
- Customer service and office administrative skills
- Comprehensive knowledge of Customer Service
- Enthusiastic attitude and an engaging businesslike approach
- Demonstrated ability to interact effectively with internal and external partners and clients/customers
- Strong proficiency in Excel and other Microsoft Program skills
- Demonstrated experience performing extensive research to resolve complex customer inquiries
- 2+ years' experience of demonstrated performance in a goal-driven & customer-focused environment preferred
- Familiarity with Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
If you seek to deliver great customer outcomes and want to improve your Customer Service skills to deliver personalized service specific to individual customer needs, we want to hear from you now. Apply today!