Location: Norcross, GA
Pay: $20-25 per hour based on experience
About us!
We are Europe's leading signaling device manufacturer with a strong growing international presence. To continue this success, we are looking for people who not only accompany us into the future but actively help shape it. People like you?
Summary: To be a successful Werma CSR you need to focus on helping both external customers and the Team by communicating in a patient, empathetic, and passionate manner. Ensuring effective service and administrative support to customers by providing material delivery information and following up on the order status.
Duties and Responsibilities:
- Must have excellent SAP and Outlook skills
- They will deliver excellent Customer Service acting as a key liaison between our customers and our company by assisting with general inquiries regarding but not limited to: pricing, products, availability of inventory, delivery schedules, order confirmations, and invoicing and collections
- Support and consult with the warehouse to ship and expedite shipments.
- Handle incoming calls and provide some technical assistance to customers
Your profile:
- 2-3 years of experience in SAP in Customer Support
- Work Authorization (Required)
- Enthusiastic, friendly, and outgoing personality with the ability to develop a quick rapport with internal (Team) and external customers
- Ability to prioritize work, handle multiple tasks, and work independently of supervision.
- Has knowledge of commonly-used concepts, practices, and procedures within the inside sales or Customer Service environment
- High School diploma (Required)
We offer:
- Diversified Employee benefits including medical, dental, and vision as well as 401(k) with generous company match
- A career with a stable, family owner business that has a long record of strong financial performance and history
- WERMA supports you with your continuous growth and helps you succeed in your roles
- WERMA offers world-class products and services
Have we piqued your interest? Apply now.
Please visit our company website: https://www.werma.com/us/