Join us in Port Allen at a leading logistics company as a Customer Service Representative II. Your role as a Customer Service Rep II will be pivotal in delivering exceptional customer service through direct and indirect client contact; face to face and/or through phone and email interactions. We're seeking individuals with top-notch problem-solving skills, an unshakable demeanor, and adaptability to fast-paced environments. ...
What We Offer:
Competitive hourly wage of $18 per hour
Vibrant and supportive work environment
Opportunities for professional growth and development
Benefits package for temporary employees
Mon-Fri 11:30a-8p
Responsibilities:
Customer Assistance: Provide stellar service to customers and business partners via phone and email.
Issue Resolution: Tackle complaints with professionalism, swiftly diagnosing and resolving problems.
Route Monitoring: Ensure on-time and efficient deliveries by overseeing delivery routes.
Order Processing: Handle scanning of haul-away pods, verify stamps, and manage changes or cancellations to delivery orders.
Working hours: 11:30 AM - 8:00 PM
Skills:
1 year of related experience, preferably in warehouse or logistics
Strong
customer service skills with a knack for issue resolution
Exceptional multitasking and organizational abilities
Ability to thrive under pressure, surpassing customer expectations
Education:
High School
Experience:
1-4 years
Qualifications:
High School Diploma or GED
Proficiency in Microsoft Office (MS Project, Word, Excel, PowerPoint)
Apply online with your current resume that highlights your relevant skills today!
Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including health, and an incentive and recognition program (all benefits are based on eligibility).
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