Customer Service Rep / Csr

Environmental Chimney Service is currently hiring for a full-time Customer Service Rep - CSR to answer the phone, schedule appointments, and coordinate repair work in the Arden, NC area. This position earns a competitive salary.

In addition to competitive pay and our supportive, uplifting culture, we offer our Customer Service Reps / CSR the following benefits:

• Health insurance
• Vacation time
• Paid training

So, now that you've learned the who, what, where, and why, you may be wondering HOW? It's easy! Just fill out our initial mobile-friendly online application. If you've enjoyed working in the blue-collar industry this job is for you! We hope to meet you soon!

DAY-TO-DAY

As a Customer Service Rep - CSR, you are the essential team member who interacts with our clients and ensures they have the best experience with us. You answer the phone, warmly greet customers, and find out what their needs are. Based on what you've learned, you schedule appointments for clients and make sure that repair work is properly coordinated. Your patience and professionalism keep our customers happy. You help around the office wherever else you can and keep your workspace clean. You feel good using your office and Customer Service skills to help keep our services running smoothly!

ABOUT ENVIRONMENTAL CHIMNEY SERVICE

As Western North Carolina's only 5-star service, we understand that the safety of our clients and their families includes protecting them from all potential dangers from fire and illnesses, especially those caused by dysfunctional chimney appliances. We offer a wide variety of services regarding new builds, maintenance, and repair. We take great pride in our work and strive to provide each of our clients with a chimney system that is environmentally safe!

We are an employee-first company focusing on culture. We want our employees to succeed and thrive, so we ensure that our culture and environment are comfortable, productive, and supportive. Our team also receives great benefits and opportunities for advancement and growth.

OUR IDEAL CUSTOMER SERVICE REP - CSR

• Detail-oriented - organized and precise for maintaining operations
• Punctual - excellent time management skills
• Team-oriented - works well with our supportive team
• Outgoing - to easily establish a good rapport with people
• Customer-oriented - to provide quality services to our community

If this sounds like you, keep reading!

REQUIREMENTS

• Ability to work in a fast-paced office
• A current valid driver's license is required.

If you meet the above requirements, we need you. Apply today to join our team!

Location: 28704