Customer Service Position

Job Title: Customer Service Representative I

Position Type: 12+ months contract with possibility of extension

Location: 3434 Altamoore Drive, Dallas , TX 75241 (Hybrid)

Salary Range - $20/hr

Job ID#: #137237

NOTE:

• Candidates will need to work all 5 days in the office for the first 2+ weeks to have them shadow others in the office before moving to a hybrid schedule.
• Job Description:
• Position may include receiving and placing telephone calls, performing data entry, maintaining customer relationships, processing and shipping of electronic and manual orders for our major retailers and serving as customer advocates to those retailers, and corresponding regularly with Field Force, NYO personnel, Brand Ops, MSL, Manufacturing, I&C, PIM and Physical Logistics.
• Qualifications: Position requires college degree or equivalent work experience preferred, a minimum of 3-5 years experience in Customer Service, proficient skills in MS Office Suite, excellent communication, interpersonal and organizational skills, ability to handle multiple projects simultaneously with strong attention to detail, flexible work hours, knowledge of SAP a plus

About Us: Founded in 2009, IntelliPro stands as a global leader in talent acquisition and HR solutions. Our commitment to delivering unparalleled service to clients, fostering employee growth, and building enduring partnerships sets us apart. With a dynamic presence in the USA, China, Canada, Singapore, Philippines, UK, India, Netherlands, and Germany, we continue to lead the way in global talent solutions.

IntelliPro, a global leader in connecting individuals with rewarding employment opportunities, is dedicated to understanding your career aspirations. As an Equal Opportunity Employer, IntelliPro values diversity and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or any other legally protected group status.

Moreover, our Inclusivity Commitment emphasizes embracing candidates of all abilities and ensures that our hiring and interview processes accommodate the needs of all applicants. Learn more about our commitment to diversity and inclusivity at https://intelliprogroup.com/.

Compensation: The pay offered to a successful candidate will be determined by various factors, including education, work experience, location, job responsibilities, certifications, and more. Additionally, IntelliPro provides a comprehensive benefits package, all subject to eligibility.

Job Type: Contract

Pay: $20.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift:

• Morning shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person

Application Question(s):

• Are you comfortable working initially for 12+ months contract with possibility of extension?
• Do you have experience with SAP and B2B Customer Service?

Work Location: In person