Customer Service Optician/Optometric Technician

Customer Service Optician/Optometric Technician needed

Do you love solving problems to help people live better lives? Got a passion for style and a gift for making people look and feel their best? Then we want to talk to you about our Customer Service Optician position. Our busy optical practice needs an Optician to help our patients leave our office looking and seeing their BEST and help us give patients a 5-star experience every time they’re here! 

As an Optician at Dean Amundsen, OD, you will have the incredible honor to work in multiple areas within our practice. Our employees are consistently cross-trained for optimal career growth. This is a full-time position at our office with full benefits in Camarillo. This position pays $18-25 per hour depending on experience.

NO Experience required!

Prior medical office or eyecare experience is a plus, but it’s certainly not required. We offer paid training to the right person with a great attitude, a helpful heart, and a love of learning! We will make sure you’re totally confident working with the equipment and patients before you start handling these tasks alone. 

We Offer:

• PTO
• In-house Vision Benefits
• Profit-Sharing and Retirement Plan

What you’ll be doing:

As an Optician, you’ll be helping our patients choose the right glasses for them based on their personal style, lifestyle needs, prescription, and more. Out of everyone that works at our practice, the Optician has the honor of satisfying patients the most! This is not just a sales job, your role is to be an educator and a style consultant. 

Some of your duties will include:

• Helping people pick out frames that suit them based on the shape of their face, bridge fit, lifestyle, and prescription.
• Determining the best lens types, materials, coatings, and brands for patients’ lifestyles. For example, a kid who plays basketball will need something different from someone who works on a computer all day.
• Educating first-timers on how to use and take care of their glasses.
• Troubleshooting prescription issues
• Taking accurate measurements for all lens styles and prescriptions
• Using our state-of-the-art lens edger to shape prescription lenses and then inserting them into frames.
• Checking new glasses for fit and making necessary adjustments
• Miscellaneous repairs
• Billing insurance
• Educating patients on what their insurance covers
• Keeping the optical space looking clean, neat, and welcoming
• Doing inventory, ordering, sending, and receiving shipments
• Taking the patient back to the exam room and verifying their medical history
• Spending time with each patient before the doctor comes in, performing duties such as measuring retinal function, peripheral vision, and retinal thickness; and taking retinal photographs. (You’ll be using the same type of instruments NASA uses on the space station!)
• Verifying patient chart information for accuracy
• Taking notes for the doctor during the patient’s exam.
• Ordering proper tests based on the doctor’s diagnosis
• Properly coding procedures so everything gets paid by the patient’s insurance.
• Consistent cross-training for optimal career growth

Why this job is more than a job

In eye care, we change people’s lives. We help grandma and grandpa keep their independence by saving their eyesight. We help kids get better grades because they can finally see the board! We prevent devastating traffic accidents, allow parents to take in every detail on their children’s faces, and help people enjoy an improved quality of life – because life is so much better when you can SEE. If you want a career where you help the people in your community have better lives, this is the job for you.

If these sound like you, please apply!

• You’ve got a great sense of style and love to help people look their best.
• You’re happy to take as much time as a patient needs to pick the right glasses 
• You’re confident in making recommendations.
• You feel that every customer deserves red carpet treatment.
• You can make anybody feel comfortable, from squirmy little kids to great-grandmothers... and everyone in between.
• You’re outgoing and friendly 
• You connect with people quickly and easily.  
• You’re a natural problem solver
• Your reputation for honesty and integrity is legendary.
• You’ve got the perfect balance of patience and efficiency.
• You’re detail-oriented 
• You LOVE to learn and master new skills quickly.
• You’re famous for doing what you say you’re going to do – no excuses!
• You take pride and ownership in everything you do – whatever you do, you do it well.
• You see yourself as an integral part of your team’s success (because we will).

About Us

Dean Amundsen OD is an optometry practice in Camarillo. We love to come to work every day because we love what we do, and we’ve built an office culture that can’t be beaten. If you’re looking to join a team that feels like a family, where your efforts will always be appreciated, and where you will be valued for the amazing person you are, apply now!

We value your time, so we’ll be back in touch with you very quickly.

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