Customer Service Optician

Customer Service Optician needed

Would you like to harness your flair for style to help people live better lives? We need a dedicated, reliable team member to provide our patients with a 5-star experience! We strive to be a front-runner in technology in the optometry field and are always looking for ways to best care for our patients and their vision needs. This position is full-time with our close-knit team offering you the stability of a career in healthcare!

If these sound like you, please apply!

• You’re confident in making recommendations and connect with people quickly and easily.
• You are comfortable with technology and open to learning new applications and software, you’ll harness the tools around you to make your job as easy or effortless as possible.
• Strong written and oral communication skills are a MUST, while being able to maintain a caring and professional demeanor.
• You’re known for doing what you say you’re going to do; your reputation for honesty and integrity is legendary.
• You’re a natural problem solver, and hearing things like “these glasses don’t fit” or “I can’t get used to seeing with these things”will challenge you to work your magic.
• You don’t know the meaning of “someone else’s problem” or “that’s not my job.” You’re always willing to jump in and help.
• You love to see other people happy and thriving, and you’ll do whatever you can to help them get there.

No Experience Needed

Prior medical office or eyecare experience is a plus, but it’s certainly not required. We offer paid training to the right person with a great attitude, a helpful heart, and a love of learning!

You’ll be helping patients frame their soul based on personal style, lifestyle needs, prescription, and what makes them tick inside.

Out of all our amazing teammates, this is what satisfies our patients the most! People walk in not being able to see, and you’re the one that sends them out looking great and SEEING great - so you get all the glory!

This is not a sales job! Your role is to be an educator and a style consultant, helping to promote our pracitce’s products, services, image and core values.

Some of your duties will include:

• Helping people pick out frames that suit them based on the shape of their face, bridge fit, lifestyle, and prescription
• Determining the best lens types, materials, coatings, and brands for patients’ lifestyles. For example, a child who plays basketball will need something different from someone who works on a computer all day
• Educating first-timers on how to use and take care of their glasses and contacts
• Troubleshooting prescription issues, miscellaneous repairs and refining products for a more accurate result
• Taking accurate measurements for all lens styles and prescriptions(using precision and accuracy much like a tailor when making a custom suit)
• Using our state-of-the-art lens edger to shape prescription lenses and then inserting them into frames
• Checking new glasses for fit and making adjustments
• Billing insurance
• Consistent cross-training for optimal career growth
• Educating patients on what their insurance covers
• Keeping the optical space looking clean, neat and welcoming
• Doing inventory, ordering, sending and receiving shipments

If you want a career where you help the people in your community have better lives, this is the job for you.

About Us

Bristol Family Eyecare is an established and growing practice with offices in Georgetown, Bee Cave, and Lakeway. We love to come to work every day because we love our patients and what we do. We’ve built an office culture that can’t be beat and truly enjoy working with our staff.

We offer (upon eligibility):

• Healthcare, Dental, and In-House Vision Benefits
• PTO and paid holidays
• 401K and employee bonus
• CEU reimbursement and Uniform Allowance
• Compensatory Pay

If you’re looking to join a team that feels like a family, where your efforts will always be appreciated, and where you will be valued for the amazing person you are, apply now!

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