Customer Service Expert

Opportunity for a Customer Service Expert at SafeHaven Pest Control

About Us:

At SafeHaven Pest Control, our purpose is to positively impact our team and their families by serving and protecting our clients where they learn, work, and live. If you're seeking a career with a "like-family" environment, rather than just a job, SafeHaven is the place for you.

Benefits:

• 10 Paid Holidays
• 10 Paid Time Off Days
• 100% Company Paid Health Insurance
• Matching Simple/IRA
• Paid Training

Position Overview:

Are you someone who thrives in a fast-paced, enjoyable office environment? Do you prioritize customer satisfaction and enjoy supporting your team? We're seeking a dedicated Customer Service Expert to join our team.

Responsibilities:

• Answering inbound calls
• Completing daily action plans with a task-oriented mindset
• Promptly communicating with clients through text platforms
• Maintaining accurate data in Pest Pac-CRM for seamless communication
• Using our core values as a guide for decision-making

Skills and Qualifications:

• Strong interpersonal and communication skills
• Exceptional project management and organizational abilities
• Attention to detail and accuracy
• Proficiency in computer skills
• Ability to thrive in a high-paced environment with minimal supervision
• Self-starter mentality with a willingness to contribute to company growth
• Excellent phone etiquette and Customer Service skills

Education and Training:

No formal education requirements; on-the-job training provided

Experience Requirements:

Minimum 2 years of Customer Service experience

Core Values:

At SafeHaven Pest Control, we uphold seven core values to guide our daily operations:

You'll learn more about these values during the interview process and as part of your ongoing training with us.

Application Process:

To be considered for this position, please submit your resume along with answers to all questions to Michael@SafeHavenPest.com. Please include "I want this job" in the subject line.

We're excited to welcome potential candidates to our team and look forward to meeting you!