Address
Form of workJob Description
Come join our dynamic team of enthusiasts to grow our innovative and trendy new brand of hair products!
Responsibilities:
- Answer incoming calls to assist customers with their purchases
- Key in customers orders in Quick Books.
- Data Entry in CRM system for new customers
- Monitoring daily for any orders from our websites
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer accounts based on interactions
- Develop and maintain a knowledge base of the evolving products and services
- Assist with any update and/or changes to be made to inventory description, inventory pricing or customer status.
- Assist with the picking, packing and shipping of customers orders through UPS
Qualifications:
- Previous experience in Customer Service, sales, or other related fields
- Cosmetology License or Barber License would be a plus
- Ability to build relationship with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
American subsidiary of a French group specialized in all hair related products and solutions. We do everything that touches hair; styling products, color, shampoo and conditioner, scalp treatments, wigs, hair replacement, etc...
We are the European leader in Hair replacement and the American leader in Men's hair replacement solution with our brand: Hairskeen.
We are the European leader in Hair replacement and the American leader in Men's hair replacement solution with our brand: Hairskeen.
