Address
Form of work
SalaryCustomer Service Representative
Duties:
- Provide exceptional Customer Service by answering incoming calls and assisting customers with inquiries, orders, and complaints.
- Conduct outbound calls to follow up on customer inquiries or to provide additional information.
- Analyze customer needs and recommend appropriate products or services.
- Communicate effectively with customers to ensure their satisfaction and resolve any issues or concerns.
- Upsell products or services to increase sales revenue.
Skills:
- Strong Customer Service skills with the ability to handle difficult situations professionally.
- Excellent communication skills in both English and Spanish (bilingual/multilingual).
- Proficient in outbound calling techniques.
- Ability to analyze customer needs and provide appropriate solutions.
- Sales-oriented mindset with the ability to upsell products or services.
We offer competitive compensation and benefits packages. Join our team of dedicated professionals and make a difference in our customers' lives!
Note: This job description is intended to provide a general overview of the position and does not include any specific contact information. Please do not include any personal contact information in your response.
Job Types: Full-time, Part-time
Pay: $13.70 - $14.25 per hour
Expected hours: No more than 30 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- On-the-job training
- Paid time off
- Parental leave
- Professional development assistance
- Referral program
- Vision insurance
Experience level:
- 1 year
- Under 1 year
Shift:
- 4 hour shift
- 8 hour shift
- Day shift
Work setting:
- In-person
- Office
Work Location: In person
