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SalaryJob Summary
- Participates in training program to learn basic policies, practices, procedures, and strategies needed to become a Claims Representative.
- Trains to handle low to moderately complex claims promptly, proactively, and with a sense of urgency.
- Performs work under the guidance and supervision of a trainer.
- Trainee is required to pass an exam at certain phases of the training program.
- Candidate must reside within 50 miles of Caledonia, MI or Olathe, KS office.
Essential Job Functions
- In a supervised learning environment, trains to adjust low to moderately complex claims.
- Learns skills such as conducting thorough investigations, establishing damages, determining liability, negotiating settlements, making claim payments, confirming policy coverage, and explaining claim determination to parties incident to the claim.
- Works in electronic claim files to handle assigned claims within designated authority.
- Learns to manage diaries, update claim files and move them to closure according to established procedures and job aids provided for training purposes.
- Trains to inspect vehicles and property to assess claim related damage.
- Learns to estimate repair or replacement costs. Learns to determine and report on subrogation potential. Reports theft, fraud, and arson losses as required by state and industry regulations.
- Trains to interact professionally and courteously with stakeholders including policyholders, claimants, agents, witnesses, repair facilities, contractors, police and fire departments, state and country fraud and arson specialists, special investigators, attorneys, medical professionals and other persons incident to the investigation and processing of claims.
- Acts as a representative of the company.
- Seeks to grow job knowledge and incorporates new information into daily tasks.
- Performs other duties as assigned.
Job Type: Full-time
Pay: $23.54 - $31.30 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Professional development assistance
- Referral program
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- No weekends
Supplemental pay types:
- Bonus opportunities
Ability to Relocate:
- Caledonia, MI 49316: Relocate before starting work (Required)
Work Location: Hybrid remote in Caledonia, MI 49316
