Customer Service Associate

Title: Customer Service Associate
Reports to: Assistant Store Manager
Classification: Hourly / Non-Exempt
Our Customer Service Associates play an important role in the success of a store team. The Customer Service Associate focuses on exceeding customer expectations through helping customers find products, maintaining clean and well-stocked aisles filled with product, and completing customer transactions while displaying a positive, friendly attitude.
What We Offer

• Balanced work-life integration with Sundays off
• Employee discounts
• Tuition reimbursement after first year
• Paid time off for vacation & sick leave
• Medical, vision & dental benefits
• Life insurance for all our associates
• Matching 401k program

What You Will Do

• Exceed customer expectations with prompt and courteous service in the store and on the phone
• Operate the front registers (POS systems) including checking out customers, accepting payments via credit card, cash, check and charge accounts
• Assist customer with finding products & provide guidance on products we offer
• Assist with carrying product to customer’s vehicle or arrange delivery when needed
• Work with a team to keep a clean and safe environment for associates and customers
• Work with a team on merchandising aisles including front, restocking and dusting shelves

What You Will Need

• Excellent Customer Service skills, dependability and integrity
• Able to operate a computer up to four hours at a time
• Pass a pre-employment physical & drug screen
• Able to stand & walk up to 8 hours a day
• Able to lift & lower boxes & products up to 50lbs
• High School Diploma or equivalent

Candidates with prior experience working in a retail or foodservice environment are preferred. Please check the attached job description for more details.
Ace Mart Restaurant Supply is an equal opportunity employer.

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday
• Rotating weekends

Work Location: In person