Customer Service Associate (Dania Beach)

Customer Service Associate (Dania Beach) Jay Scotts-

Please send resume to Jobs@jayscotts.net for consideration

The Customer Service Associate consults with customers on their product requests. Maximizing revenue opportunities by actively offering products and services and overcoming customer objections. Ensures that the customer receives world-class Customer Service and support.

compensation: Hourly rate dependent on experience up to $24/hr contingent on experience/ fully paid medical, life insurance, Paid time Off / employment type: full-time / 9 to 5pm Monday thru Friday

Jay Scotts is currently seeking applications for Customer Service/sales associates.

A minimum of 3-5 exceptional years’ experience is required.

Essential Duties and Responsibilities:

• Strong oral and written communication skills.
• Must have the ability to build relationships with customers.
• This position requires strong multitasking in a fast paced environment.
• The ability to upsell and overcome customer objections.
• Display a high level of ownership, accountability, and initiative.
• Creating quotes, sales orders, and taking payments
• Assisting customers in choosing planter options for their projects through email, phone, and in person.
• Following up with customers after order completion and installation/projects.
• Creating, tracking and communicating shipping schedules.
• Outbound sales calls

Requirements:

• Bilingual
• Ability to multitask and work in a fast-paced environment.
• Knowledge of Quickbooks Software
• Experience with Microsoft suite products, especially Excel, Outlook, Google Docs
• Proof of eligibility to work in the U.S.
• Team player
• Punctual and dependable
• Attention to detail required.
• Previous Customer Service experience with references

About Us:

Jay Scotts is the leading wholesale manufacturer/supplier of fiberglass commercial and residential planters. Our wholesale fiberglass planter collection is the most extensive indoor/outdoor high-quality fiberglass planter line available in the market today. The quality of Jay Scott's planters, the professionalism of our services and the value that our customers have come to expect are the hallmarks of our success.

**Please reply with resume, any correspondence without a resume will not be considered.

Job Type: Full-time

Pay: Up to $25.00 per hour

Expected hours: 40 per week

Benefits:

• Health insurance
• Paid time off

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday

Work Location: In person