Customer Service Associate (Csa)

Description
JOB TITLE: CSA – CASHIER
FLSA STATUS: NON-EXEMPT HOURLY
SHIFT SCHEDULE: PART - TIME
DEPT/LOCATION: REDMOND, OR 97756
REPORTS TO: RETAIL STORE MANAGER

The Customer Service Associate (CSA) is responsible for providing prompt, efficient, and courteous, quality service to all customers. This includes operating a cash register, greeting customers, assisting with fuel dispensers, cash handling, light janitorial duties, and other duties as assigned.

DUTIES AND RESPONSIBILITIES

• Provide friendly service to customers
• Greet and assist customers
• Operate cash register to enter a convenience store and gasoline purchases (assistance will be available if needed)
• Account for all monies, cigarettes, and lottery tickets on assigned shift
• Check the expiration date and face-off product
• Follow proper safety protocols and procedures

REQUIREMENTS FOR CASHIERS:

• Must be flexible to work various schedules such as weekends, holidays, and overtime as needed
• Must have the ability to accurately handle money
• Must have strong attention to detail
• Must possess excellent verbal and written communication skills
• Must have excellent Customer Service skills
• Must be capable of effectively communicating with customers and co-workers
• Must be able to work independently and be self-motivated
• Must be able to do simple math such as counting, recording, addition, subtraction, and multiplication

PHYSICAL DEMANDS

• Must be able to stand and walk for the duration of the shift
• Regularly lift and or move up to 20-50 pounds
• Must be comfortable working in a convenience store environment
• Must maintain a professional appearance and abide by the Dress Code Policy
• Must maintain a professional and friendly demeanor towards customers and fellow employees
• Daily exposure to gasoline and oil products
• Fast-paced environment

Description
JOB TITLE: PUMP ATTENDANT
FLSA STATUS: NON-EXEMPT HOURLY
SHIFT SCHEDULE: FULL-TIME
DEPT/LOCATION: REDMOND, OR 97756
REPORTS TO: RETAIL STORE MANAGER

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

• Provide friendly service to customers
• Operate cash register to enter a convenience store and gasoline purchases
• Greet and assist customers
• Assist with fuel dispensers
• Account for all monies
• Clean gas pumps and surrounding areas
• Light janitorial duties, collect and dispose of trash, wash windows, clean and maintain equipment, lot, car wash and building interior/exterior,
• Maintain car wash
• Miscellaneous duties as assigned

QUALIFICATION REQUIREMENTS FOR PUMP ATTENDANTS:

• Must be flexible to work various schedules such as weekends, holidays, and overtime as needed • Must have the ability to accurately handle money

• Must have strong attention to detail
• Must possess excellent verbal and written communication skills
• Must have excellent Customer Service skills
• Must be capable of effectively communicating with customers and co-workers
• Must be able to work independently and be self-motivated
• Must be able to do simple math such as counting, recording, addition, subtraction and multiplication
• Minimum education level of high school graduate or GED equivalency
• Regularly lift and or move up to 20 pounds
• Exposure to variable temperatures (indoor, outdoor, walk-in cooler)
• Work with cleaning solvents and chemicals
• Daily exposure to gasoline and oil products

• Hourly Rate: $16.00