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Form of work
SalaryResponsibilities: - Provide exceptional Customer Service to clients via phone, email, and chat - Assist customers with inquiries, orders, and product information - Resolve customer complaints and issues in a professional and timely manner - Upsell and cross-sell products to increase sales revenue - Conduct product demonstrations to showcase features and benefits - Maintain accurate customer records and update information as needed - Collaborate with other departments to ensure customer satisfaction - Stay up-to-date on product knowledge and industry trends Qualifications: - Fluent in English and Spanish (written and verbal) - Previous experience in sales or Customer Service preferred - Strong phone etiquette and communication skills - Ability to multitask and prioritize tasks effectively - Knowledge of retail math for processing transactions accurately - Familiarity with technology sales is a plus - Ability to work in a fast-paced environment with minimal supervision - Excellent problem-solving skills and attention to detail Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization. We offer competitive compensation, opportunities for career growth, and a positive work environment. If you are a motivated individual with a passion for providing excellent Customer Service, we would love to hear from you. Apply now!
Job Type: Full-time
Pay: $22.00 - $25.65 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Night shift
- Overnight shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
- Guest services: 1 year (Preferred)
- Front desk: 1 year (Preferred)
- Security: 1 year (Preferred)
Language:
- English (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
- Overnight Shift (Preferred)
Work Location: In person
