Customer Service Associate

Responsibilities:
- Provide exceptional Customer Service to all customers, both in person and over the phone
- Assist customers with product inquiries, purchases, and returns
- Conduct product demonstrations and provide technical information to customers
- Process sales transactions accurately using the point-of-sale (POS) system
- Maintain a clean and organized work environment
- Stock shelves and ensure products are properly displayed
- Collaborate with team members to achieve sales goals

Experience:
- Previous experience in retail sales or Customer Service is preferred
- Knowledge of electronics sales and wireless products is a plus
- Familiarity with retail math and the ability to calculate discounts, percentages, and sales totals
- Strong communication skills in English, both verbal and written
- Ability to provide technical sales support to customers

We offer competitive pay and benefits, including:
- Health insurance options
- Paid time off and holidays
- Employee discounts on products
- Opportunities for career growth and advancement

If you are a motivated individual with a passion for providing excellent Customer Service, we want to hear from you! Apply today to join our team as a Customer Service Representative.

Job Type: Part-time

Pay: $45,000.00 - $55,000.00 per year

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift:

• Day shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Ability to Relocate:

• Lansing, MI: Relocate before starting work (Required)

Work Location: In person