Customer Service And Warehouse Associate

Frontier Cooperative is an AG leader in Nebraska providing Grain, Agronomy, Feed and Energy products and services to our customers. At Frontier, we have a long standing tradition of successful partnerships with our customers by managing our business with the highest integrity and quality while being responsible stewards in our communities.  

FRONTIER COOPERATIVE is hiring for a Customer Service Associate to manage the warehouse and front desk at our Waverly, NE location.  In this position, you are responsible for, including but not limited to, the following duties: 

• Inventory Management: maintain, order, stock, and display retail store, feed and Warehouse inventories. Perform physical inventory counts on a regular basis, assist Energy Division with regular physical inventories.  
• Customer Service: greeting and assisting all walk-in customers, patrons, vendors, and employees. 
• Customer Service: assisting customers with specialized feed, grain, seed, fertilizer, chemical, services, retail orders, and in-store purchases.  Assist customers with loading/unloading products purchased from warehouse and retail store areas.  
• Customer Service: answering, assisting and transferring incoming calls.   
• Bookkeeping: invoicing, data entry, accounts receivable, complete and maintain inventory transfers between locations when needed (location-to-location transfers), manage petty cash, perform basic billing, banking and postal transactions, receive & allocate payments to customer accounts. Perform accounting clerk duties as needed for Accounting, Agronomy, Energy, Feed & Grain Divisions.  
  
• Scale House: operating truck weigh scales, probe grain trucks to test for moisture and FM, and direct grain loads to appropriate grain storage areas as needed.  
• Safety: safety is the #1 priority of every FC employee and this position will follow the safety guidelines and programs established by our Safety Department at all times.  

To be successful in this role, the following skills are essential: 

• Ability to lift up to 50lbs (bags of seed, feed, fertilizers, etc.) regularly.
• Professional in nature with exemplary Customer Service skills. 
• Knowledge of various types of feed and grain products is helpful and preferred, but not required.  
• The ability to read, write, type, interpret the English language is preferred for greatest success at this job.
• Ability to perform basic billing, banking, & bookkeeping transactions.   
• Ability to maintain, order, stock, and display retail store and Warehouse products.    
  
• Ability to operate fork lifts, pallet jacks, 2 and 4 wheeled moving carts, etc. 
• A genuine desire to be involved and active in our Cooperative is essential for success.

Benefits Packages available to all full-time employees:

• Industry-specific training and certifications
• Hourly wages with overtime availability
• Medical, dental, and vision insurance
• Life, accident, cancer, and AD and D Insurance (+other supplemental insurances available)
• FSA/HSA spending accounts available
• 401(K) retirement (Traditional and/or Roth) plans
• Cooperative Retirement Plan
• Vacation and sick leave
• Yearly clothing and boot allowances
• 360 wellness program with incentives
  
• New employee sign-on bonus 
  
• Great co-workers and staff willing to help you succeed!

This is a great opportunity to work for an outstanding company in the Agriculture business.  Come join our team at Frontier Cooperative in Waverly.