Job Description
Multi-Language Customer Service Ambassador
LOCATION: Orlando International Airport
RATE: $ 15.00 per hour
LENGTH: Full time- 1st shift (4 am -12:30 pm) and 2nd shift (12:00 pm – 8:30 pm).
Excellent Benefit package.
The Customer Service Ambassador will be assisting guests, and passengers by providing them with correct information to every question or request. As this is a bilingual position the candidate should be able to speak and understand fluently one of the following languages along with English:
• Japanese
• Vietnamese
• Chinese
• German
• Italian
• Russian
• Hindi
• Polish
• Dutch
All passengers and guests must be greeted in a courteous and professional manner.
Ability to resolve any uprising issues or concerns that may come about.
Able to work in front of a group of people while communicating clearly, effectively and professionally in a high-stress environment.
Requirements:
• Required to work on the weekends and holidays.
• Able to walk and stand for extended periods of time (8 hours).
• Ability to speak and hear clearly.
• Be fluent in one of the languages listed and also able to read, write, speak and understand English.
• Minimum of 2 years of Customer Service Experience.
• Required to have a GED or High School Diploma.