Job Description
Our office is? quickly growing? and we need someone who we can train to fit in our office puzzle! The position offered is? full time. Our Customer Service Representative needs to? exceed Customer Service standards? to current clients while also? assisting prospects as they call in.?
No prior experience is necessary
Apply for the position today by completing the form and completing the assessment.
Salary: $32000.00 - $45000.00 per year
Benefits
Annual Base Salary + Bonus Opportunities
Mon-Fri Schedule
Retirement Plan
Evenings Off
Career Growth Opportunities
Paid Time Off (PTO)
Responsibilities
- Process customer policy change requests.
- Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
- Answer incoming phone calls on the first ring.
- Schedule appointments for sales staff to meet prospective customers.
- Responds to all inquiries, cancellation requests, and sales requests within specified timeframe.
Requirements
- Possess an upbeat, positive and enthusiastic attitude.
- Proficiency to multi-task, follow-thru and follow-up.
- Great Customer Service Skills.
- Driven and goal-oriented individual.
- Ability to tactfully handle stressful and difficult situations.
Company Description
Our mission is to create a business that impacts our community for good. That means that when you pay your insurance premium through our agency a portion of every dollar spent helps clothe, feed, or educate people in our community who need it most. TGH Insurance is a team of dedicated individuals that work hard to provide each customer the best service while educating them on insurance products that would benefit them the most. We are always looking for talented individuals who want to succeed in the insurance industry. If you are coachable with positive mental attitude looking for a rewarding career opportunity, then we encourage you to apply today.