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Form of work
SalaryDo you love working in a fast-paced environment? Are you driven, determined, and self-disciplined? Do you like problem solving with ingenuity? If this is you, please read on! MHS Lift has proudly serviced our loyal customers for over 50 years. We serve the supply chain with the best equipment, services, and integrated solutions that support the vital needs of our community. Due to our continued growth, we are seeking a Customer Service Administrator. In this position you will be a key team member in delivering our exceptional service. This fast paced and interactive position uses technology and the personal touch every day. Our Customer Service Administrators are responsible for contacting customers for maintence, communicating with service team, and other adminstrative duties as assigned.
This is a Temp to Perm Part Time role.
Responsibilities:
- Contact customers to schedule preventative maintenance on equipment.
- Enter order tickets
- Accurately enter all details into portals
- Properly communicate and empathize with customer’s service requirements and needs.
- Abide by different customer purchase order guidelines as applicable for accurate billing
- Verify Data
- Manage recall campaigns
- Must be well organized and able to multi-task.
Education and Training
- HS Diploma
- Computer skills – Internet, e-mail, Excel and Word.
