Customer Service

Our Oshkosh client, who is a leader in the electronics industry, is looking for an individual to support their sales team as a Quote Specialist. This opportunity is direct hire with a starting salary of $41,600.00 - $45,760.00. Position will grow into an Account Manager position with assigned customer accounts.

Responsibilities include reviewing and analyzing customer data for the preparation of quote packages, order entry, order verification and order follow-up and tracking.

• Review and analyze technical prints, engineering data and customer quality requirements.
• Prepare accurate and comprehensive quotes.
• Interpret, analyze and answer customer inquiries regarding quotes, terms, deliveries, complaints, adjustments and requests for information.
• Acknowledge orders and alert customer to changes in order status, delivery and pricing.
• Delegate requests for information.
• Maintain proficiency with company products and product applications, pricing procedures and sales policies.
• Must be organized, accurate, conscientious, dependable and a quick learner. Position requires strong math skills, proficiency in computer software systems including MS Office Suite, ability to learn proprietary software, solid verbal and written skills, good time management and attention to detail.

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