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Salary```Job Summary:
We are seeking a Customer Relations Representative to join our team. As a Customer Relations Representative, you will be responsible for providing exceptional customer service and support to our clients. This is a great opportunity for individuals who are passionate about customer service and enjoy working in a fast-paced environment.
Responsibilities:
- Respond to customer inquiries and provide accurate information about our products and services
- Handle customer and provide them a product information and test drive in a good manner
- Process bookings and co-ordinate with old car exchange officer
- Listening Customer feedback and provide suggestions to get the idea about product
- Upsell products or services to customers when appropriate
- Communicate effectively with customers via phone, email, or chat
- Conduct outbound calls to follow up with customers or prospects
- Collaborate with other team members to ensure customer satisfaction
Qualifications:
- Previous experience in customer service or a related field is preferred
- Excellent communication skills, both verbal and written
- Strong problem-solving skills and ability to handle difficult situations with patience and empathy
- Proficient in data entry and computer skills
- Ability to speak multiple languages is a plus (especially Spanish)
- Experience in outbound calling or sales is a bonus
If you are a motivated individual with a passion for providing exceptional customer service, we would love to hear from you. Apply now to join our team as a Customer Relations Representative!```
Job Type: Full-time
Salary: Up to $25,000.00 per month
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- On-the-job training
- Paid time off
- Vision insurance
Experience level:
- 1 year
- 2 years
- No experience needed
- Under 1 year
Shift:
- Day shift
Work setting:
- Call center
- In-person
- Office
Ability to Relocate:
- Dulles, VA 20189: Relocate before starting work (Required)
Work Location: In person
