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SalaryBackground & Purpose of the Job
We are looking for a Customer Operations Data & AnalyticsTeam Lead to help deliver a portfolio of innovative digital products across the North America Customer Operations Team. This full-time assignment will provide the opportunity to work with a diverse range of stakeholders across Logistics, Warehousing and Collect functions while keeping data simplification and user experience at the top of all priorities.
The Customer Operations Data & AnalyticsTeam Lead will lead and partner with stakeholders across the business to deliver advanced analytics and insights in the stated functions. The ideal candidate is an experienced data wrangler who enjoys optimizing data and building process improvements with the clear deliverable of providing accurate, accessible and effective solutions that will be easy to use.
Who You Are & What You’ll Do
The CO Data and Analytics team is comprised of data engineering, product management and front-end developers. As a Customer Operations Data & AnalyticsTeam Lead, you will lead the partnership and collaboration with the Logistics, Warehousing and Collect functions within Customer Operations. This includes working with business stakeholders to gather goals and outline requirements, building the technical components through a partnership with NA D&A and developing the final front-end solutions. This role will help bring the touchless analytics & insights process to life.
This role requires a detail oriented and creative technologist who is comfortable working in a highly collaborative and entrepreneurial environment.
You’re a dot connector and storyteller: You like to unravel complex data, build solutions that utilizes the data to provide actionable insights, operational efficiency and other key metrics within the Logistics, Warehousing and Collect community.
You’re a changemaker: You are a self-starter. You can work independently to identify, design, implement internal process improvements, automate manual processes, optimizing data delivery and [re]design for greater scalability.
You’re a paradox navigator: Enable the data driven decision-making supply chain, disrupting conventional data silos.
You’re a culture & change champion: You will develop new approaches towards learning to ensure maximum impact and user experience; linked to business results.
You love to win and have fun doing it: Transform the way Unilever operates with a proactive & informed risk-taking attitude.
What You’ll Need To Succeed
Degree/working experience in data engineering, analytics, information technology or related technical discipline required with experience within Logistics, Supply Chain, Analytics, Collect or related fields preferred.
Minimum of three years of professional experience with clear competency in supply chain, analytics, project management and technology. CPG industry experience a plus.
Moderate to extensive experience with SQL/Python/Scala required.
Extensive experience with front-end visualization software like Power BI, Tableau, etc.
Experience with SAP preferred.
Experience using Microsoft Azure and Azure services preferred.
Motivated self-starter with a strong enthusiasm to learn.
Results-oriented with a strong sense of ownership in delivering for our customer and businesses.
Ability to manage multiple projects and priorities.
Ability to problem solve, influence, and lead others.
Ability to initiate and drive dynamic solutions to problems.
Pay: The pay range for this position is $84,400 to $126,600. Unilever takes into consideration a wide range of factors that are utilized in making compensation decisions including, but not limited to, skill sets, experience and training, licensure and certifications, qualifications and education, and other business and organizational needs.
Bonus: This position is bonus eligible.
Long-Term Incentive (LTI): This position is LTI eligible.
Benefits: Unilever employees are eligible to participate in our benefits plan. Should the employee choose to participate, they can choose from a range of benefits to include, but is not limited to, health insurance (including prescription drug, dental, and vision coverage), retirement savings benefits, life insurance and disability benefits, parental leave, sick leave, paid vacation and holidays, as well as access to numerous voluntary benefits. Any coverages for health insurance and retirement benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.
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Unilever is an organization committed to diversity and inclusion to drive our business results and create a better future every day for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Employment is subject to verification of pre-screening tests, which may include drug screening, background check, credit check and DMV check.
If you are an individual with a disability in need of assistance at any time during our recruitment process, please contact us at NA.Accommodations@unilever.com. Please note: This email is reserved for individuals with disabilities in need of assistance and is not a means of inquiry about positions or application statuses.
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