Address
Form of work
SalaryAbout us
Prime Automotive Care is a small business in Elkhart, IN. We are professional, agile, professional and our goal is to "wow" our customers at every point of contact.
Our work environment includes:
- Modern office setting
- Food provided
```Duties```
- Provide exceptional customer service to clients via phone, email, and in the lobby
- Answer customer inquiries and resolve issues in a timely and professional manner
- Conduct outbound calls to follow up on customer inquiries or to provide additional information
- Assist with sales inquiries and provide product information to customers
- Perform data entry tasks accurately and efficiently
- Maintain customer records and update information as needed
- Responsible for making customer service calls to ensure the quality is maintained
-Learn products and services to effectively quote and upsell to customers
```Qualifications```
- Strong analytical skills with the ability to problem-solve effectively
- Excellent phone etiquette and communication skills
- Previous experience in a customer service role required
- Ability to multitask and prioritize tasks in a fast-paced environment
- Bilingual in Spanish and English is a plus
- Proficient in data entry and computer skills
We offer competitive compensation, PTO and other benefits, and opportunities for career growth. If you are a motivated individual with a passion for providing excellent customer service, we would love to hear from you.
Please note that only candidates who meet the qualifications will be contacted for an interview. Thank you for your interest in joining our team as a Customer Care Specialist.
Job Type: Full-time
Pay: $14.00 - $16.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- On-the-job training
- Vision insurance
Experience level:
- 1 year
Shift:
- Day shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Work setting:
- In-person
- Office
Work Location: In person
