Requisition ID: 386669
Work Area: Customer Service and Support
Expected Travel: 0 - 50%
Career Status: Professional
Employment Type: Regular Full Time
Career Level: T3
Original Posting Date: January 22, 2024
Location: Lake Mary, FL
Purpose and Objective:
SAP America, Inc. seeks a CTE Senior Consultant at our Lake Mary, FL location responsible for assessing technical issues and developing system solutions for the deployment and ongoing support of cloud-based products and solutions.
Expectations and Tasks:
Support the customer during initial assessment and design phase of the implementation, and throughout the life cycle of the customer engagement. Design the technical configuration for cloud-based solutions. Define detailed blueprint for development requirements. Create technical solutions and product changes. Assess customer systems and design solutions to facilitate cloud integration. Support or maintain project plan for technical work stream. Manage technical performance expectations and serve as customer advisor throughout the engagement. Lead resolution of escalations and support system optimization. Collaborate with SAP's product development team to define new product ideas and features for future releases.
Education and Qualifications/Skills and Competencies:
Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics or a related field and 6 years of progressive post-baccalaureate experience in the job offered or a related occupation. The company will also accept a Master's degree or foreign equivalent in Computer Science, Engineering, Mathematics or a related field and 4 years of experience in the job offered or a related occupation.
Work Experience:
Experience must involve 4 years in the following:
- Data Extraction and Transformation in ETL process;
- Business Process Mining (BPM) and Data Mining Use Cases;
- Run BPM software tools against the extracted data;
- Analyze, design, develop, test and implement systems applications;
- Business analytics including data interpretation, analysis, and visual analytics;
- Program and write SQLS using Oracle and SQL Server;
- QTP, WinRunner, and LoadRunner;
- Change and defect management using ClearQuest and TestDirector; and
- Process Intelligence and Modelling Consulting with Enterprise Customers.
Travel: Position requires up to 50% domestic and international travel to various and unanticipated client sites. Telecommuting Permitted. Position must be based within the Continental U.S.
This position is eligible for the Employee Referral Program subject to the eligibility criteria outlined in the SAP Internal Employee Referral Policy.
Internal use only: reference code lhrs4262
SAP:SAIL
Compensation Range Transparency: The annual base salary range for this position is $121,347 - $124,380. SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a signicant step toward demonstrating SAP's commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is $121,347 - $138,200. The actual amount to be oered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benets and eligibility requirements: SAP North America Benefits.
SAP'S DIVERSITY COMMITMENT
To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.
SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com, APJ: Careers.APJ@sap.com, EMEA: Careers@sap.com). Requests for reasonable accommodation will be considered on a case-by-case basis.
EOE AA M/F/Vet/Disability:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, gender, sexual orientation, gender identity, protected veteran status or disability.
Additional Locations: