Cte Dual Credit & Outreach And Retention Coordinator

Salary: $54,649.00 Annually
Location : Yakima, WA
Job Type: Exempt Professional
Job Number: 23-055
Division: Workforce Education
Opening Date: 11/28/2023
Closing Date: 12/13/2023 11:00 PM Pacific
Description
Our Mission Statement:
As a federally designated Hispanic-serving Institution residing on the traditional homelands of the 14 Confederated Tribes and Bands of the Yakama Nation, Yakima Valley College cultivates equity and a culture of innovative and inclusive teaching and learning.
Yakima Valley College serves all students holistically, supports all students' learning goals, and fosters achievement within career and educational pathways.
We strengthen our communities by providing opportunities for personal enrichment, economic mobility, and sociocultural engagement.
Yakima Valley College seeks a Coordinator for Career and Technical Education Dual Credit and Outreach & Retention in the Workforce Education Division. We invite you to consider joining Yakima Valley College (YVC), an innovative and equity-focused college, dedicated to helping students achieve their academic and professional goals. All applicants must be able to exhibit a sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation and ethnic backgrounds of YVC students, faculty and staff. The applicant must be able to develop equity-minded practices within an educational environment.
This is a temporary project exempt position at $54,649 annual salary. Which includes full state benefits package. This position has an expected end date of June 30, 2024.
Reporting to the Director of Workforce Education the Coordinator for CTE Dual Credit and Outreach & Retention will perform a variety of tasks in support of the Workforce Division. The Coordinator will collaborate with K-12 and YVC faculty to document Dual Credit pathway opportunities to prepare students for advanced education and careers related to professional/technical occupations. The coordinator is the main point of contact for all CTE Dual Credit information and processes. In addition, this position will support several Outreach and Retention initiatives within the division. This includes, event planning for open houses, tours and presentations about Workforce Education programs, and representation at and planning of career and educational fairs. There are also special projects such as creating and implementing a short-term certificate auto application process for the college.
The Coordinator for CTE Dual Credit and WED Outreach & Retention will work in collaboration with college department staff, faculty, administrators, and community partners. Additionally, we are seeking a candidate who demonstrates a strong promise as a contributing member of the Workforce Education Division.
Essential Tasks
MINIMUM QUALIFICATIONS:

• Bachelor's degree from an accredited institution of higher education
• Two years of previous experience with Microsoft Office Suite (Word, Excel and Access)
• Must possess a valid driver's license

DESIRABLE QUALIFICATIONS:

• Over two years of combined work experience in K-12 or college systems
• Experience working with multicultural populations
• Proficiency working with survey and scheduling software for data analysis
• Proficiency working with ctcLink, Smartsheet, Cognito, and PeopleSoft
• Experience in customer relations, including Outreach and recruitment
• Experience in maintaining program assessment data, generating aggregated data program reports

KNOWLEDGE OF:

• Customer service practices
• Microsoft Office (Excel and Databases) and virtual meeting environments
• Family Educational Rights and Privacy Act (FERPA) and program policy
• The impact of inclusive, holistic approaches to recruitment and Retention
• The importance of examining data to continuously assess and improve program services

ABILITY TO:

• Represent the institution on Workforce professional/technical program(s) accurately and positively to all constituents
• Provide excellent customer service, including building and maintaining internal/external customer satisfaction
• Communicate clearly and effectively in both verbal and written formats
• Provide presentations to the public
• Work collaboratively and effectively with a diverse faculty, staff, students and community
• Multi-task, prioritize, and balance a heavy workload
• Proficiently use Microsoft: Word, Excel, SharePoint, PowerPoint; survey and scheduling software or other business management software
• Identify, troubleshoot, and resolve concerns and technical (SERS) issues
• Coordinate with multiple departments to accomplish project tasks
• Be self-motivated, and apply creative thinking to assigned responsibilities
• Work a schedule which serves the afternoon and evening K-12 and community events
• Sit and stand for long periods

Qualifications
ESSENTIAL FUNCTIONS:
CTE Dual Credit 50%

• Provide CTE and student/alumni support both remote and in-person to K-12 CTE Directors, teachers, faculty, alumni and students
• Provides support to computer and/or voice system SERS users in person and via remote technologies
• Manage CTE Dual Credit student registrations, records, reports and input grades through the Student Enrollment and Reporting System (SERS) and other system software
• Makes preliminary identification of problems encountered by SERS users and achieve resolution
• Performs simple SERS repairs/fixes using knowledgebase manuals and both on-site and remote
• Perform SERS data entry and maintain data integrity
• Articulation and inventory management and coordinate with SBCTC areas to ensure accurate programs of study data records
• Conduct professional development activities for secondary and postsecondary personnel for CTE Dual credit
• Represent Workforce division and CTE Dual Credit at the General Advisory Counsel
• Identify, troubleshoot, and resolve concerns and technical (SERS) issues
• Comply with all college state and federal rules, policies, procedures, regulations and laws
• Run end of year Dual Credit reports

Outreach 25%

• Travel to outreach events throughout the service district for public speaking engagements, and represent YVC during the day, evening, and weekends; available to provide the same services remotely as appropriate to the audience being served.
• Provide accurate information for prospective students based upon in-depth knowledge of Workforce Education programs and resources.
• Cultivate working relationships with the service district's high school counselors and other external stakeholders regarding CTE Dual Credit and Workforce Education programs.
• Represent Workforce Education at local college fairs, informational nights, community events, and high schools in response to specific invitations and opportunities
• Collaborate with stakeholders to develop and facilitate welcoming, engaging, and inclusive campus tours and workshops for prospective students and their families, such as career fairs, open houses, and high school counselor symposium.
• Maintain data regarding Outreach and Retention and assess quarterly the effectiveness of outreach, onboarding, and Retention; implement strategies for improvement
• Create outreach documents in Cognito and Smartsheet, publish forms and applications online, and develop processes for the collection of data from the applications or forms.
• Build automated response emails and notifications for CTE course applications that are approved by stakeholders.

Retention 25%

• Research mentorship programs that support Workforce Education student populations i.e. non-traditional students
• Develop a proposal for a mentorship program

• Create and implement an auto application process for short-term certificates in CTC link
• Run procedures for certificate creation
• Document auto application process clearly for training purposes.

Supplemental Information
APPLICATION INSTRUCTIONS:
To apply for this position you MUST submit a complete YVC Online Employment Application, and include the following REQUIRED attachments:

• A cover letter describing how you meet the qualifications of this position (a generic cover letter will not be accepted)
• A current resume ( a resume will not substitute for the "work experience" section of the online application)
• Three (3) professional references (personal references do not count as professional)
• Unofficial transcripts for confirmation of degree (if minimum qualifications require a degree). The successful candidate will be required to submit official transcripts at time of hire
• Certifications/Credentials as required for fulfillment of the minimum qualifications

Please note: Failure to follow the above application instructions will lead to disqualification. Please do not include any attachments other than the ones requested above. E-mailed documents will not be accepted after the closing of the recruitment or in lieu of attaching your documents to the online application.
SUPPLEMENTAL INFORMATION:
Those applicants invited to interview may be required to complete a skills test.
Candidates may be subject to a Criminal History Background Check as a condition for consideration of employment.
"In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire."
Yakima Valley College does not discriminate against any person on the basis of race, color, national origin, disability, sex, genetic information, or age in admission, treatment, or participation in its programs, services and activities, or in employment. All inquiries regarding compliance should be directed to the Director of Human Resource Services, YVC, South 16th Ave. & Nob Hill Blvd., Yakima, WA 98902; or call 509.574.4670.
Applicants with disabilities who require assistance with the recruitment process will be accommodated to the extent reasonably possible.
All positions are subject to funding.
Yakima Valley College offers a selection of health and retirement plans allowing you to take advantage of the plans that work for you. We also offer paid leave, development and career opportunities, and other compensation benefits. Benefit packages are a key component of our Total Compensation Model.
Insurance Benefits
Yakima Valley College offers medical (including vision), and dental. There are several medical plans with affordable monthly premiums that offer coverage throughout the state. Employees are also covered by basic life and long term disability insurance, with the option to purchase additional coverage amounts. To view premium rates, coverage choice in your area and how to enroll, please visit the
Retirement and Deferred Compensation
State Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the ' web site.
Employees also have the ability to participate in the (DCP), a supplemental retirement savings program that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options.
Please refer to the for more detailed information.
Paid Leave and Other Incentives
In addition to the benefits above, full time classifed employees can accrue up to 25 days of vacation, 12 sick days, and 3 personal days each year. Full time employees are also able to take advantage of waived tuition, scholarships and other professional development opportunities.
Contact our Human Resources team with any additional questions you may.
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Please describe how your previous education, training, and/or professional experience(s) will help create and promote an equitable campus climate at Yakima Valley College?
Required Question