Csr - Customer Service Representative

Work with the #1 Pest Control and Termite company in the area!

We are seeking an experienced Customer Service Representative to join our winning team! HomeShield is a local family owned company that has been rapidly expanding since 2009. We pride ourselves on our 5-Star brand and reputation, achieved by our dedication to Customer Service. We believe that the way to maintain our expectational Customer Service is by hiring the best employees, we do this by hiring on integrity and character. HomeShield Pest Control provides a great work environment and a dynamic company culture that helps employees develop the skills and knowledge that increases earning potential and career growth.

JOB SUMMARY

• Answering Heavy Customer Call Volume
• Scheduling Inspections & Service
• Routing Technicians
• Order Entry Of New Customers
• Collecting Payments
• Typing Reports
• Responding To Customer Emails
• Other duties as assigned by supervisor or management

QUALIFICATIONS

• High character, be willing to do the right thing
• Dedicated to Customer Service excellence
• Excellent organizational skills with the ability to multitask in a fast paced environment
• Extensive knowledge of the area logistics and routing
• Effective communication skills and strong attention to detail
• Must pass pre employment screening and drug test

BENEFITS

• Bonuses based on job performance
• Provide paid training and state licensing
• Provide ongoing training so you can grow your career with us
• Paid Vacation, Holiday, & Sick

If this career sounds like a fit for you, we want to hear from you! Please apply today.

Job Type: Full-time

Pay: $19.00 - $21.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 2 years

Shift:

• Day shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Work setting:

• In-person
• Office

Ability to commute/relocate:

• Anaheim, CA 92806: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer Service: 1 year (Required)
• Call Center: 1 year (Required)
• Scheduling/Routing: 1 year (Preferred)

Work Location: In person