Csr- Customer Service Representative Veterinary Hospital

We are seeking part-time Customer Service Representatives to join our growing team! Sycamore Veterinary Hospital focuses on great patient care and client education while providing an environment that promotes health and well being for our staff. As a Customer Service Representative you will be responsible for helping clients, scheduling appointments, checking patients in and out, and creating a first impression with both new and existing clients.

Responsibilities:

• Handle customer inquiries and complaints
• Provide information about our products and services
• Troubleshoot and resolve issues and concerns
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of the evolving products and services

Qualifications:

• Previous experience in Customer Service, sales, or other related fields
• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills

The ideal candidate would be compassionate, a quick learner and self-motivated. The candidate is required to have basic computer skills. Prior receptionist and/ or Customer Service experience is a must. Experience scheduling appointments is preferred. Prior veterinary or medical office experience is preferred, but not required.