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SalaryAs a Customer Service Specialist, you will be at the forefront of delivering exceptional Customer Service to our valued clients. This is an exciting opportunity to work in a dynamic and fast-paced environment, interacting with customers and ensuring their needs are met with efficiency and professionalism.
Customer Service Specialist Qualifications:
- Superior verbal & written communication skill-sets
- Possess exceptional client association and interaction capabilities
- Upbeat & outgoing mindset with positive energy
- Interacts successfully with individuals and also teams
- Maintains fruitful customer connections
- Prior Customer Service or sales experience
- Interacts successfully along with all amounts of management as well as staff members
- Team player
- High school diploma or equivalent
- 1 year prior sales coordination or customer support experience
- Applicants must be currently authorized to work in the United States
Customer Service Specialist Tasks & Duties
- Uphold our customer connect initiative
- Train/retrain on standard operating procedure
- Give feedback to account managers
- Process customer surveys
- Specific customer PO processing
- Analyze customer needs and provide appropriate solutions
- Handle customer inquiries, complaints, and escalations in a professional manner
- Maintain accurate and detailed records of customer interactions
- Other tasks & duties as assigned
In order to apply, please submit an up-to-date resumé or profile.
Job Types: Full-time, Part-time
Pay: $18.71 - $23.33 per hour
Benefits:
- 401(k)
- Health insurance
- On-the-job training
Shift:
- 8 hour shift
- Day shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Work setting:
- In-person
Work Location: In person
