Job Description
- Base Salary $63,000-$68,000
- Company Vehicle $5,000 (may choose salary in lieu of the vehicle)
- Eligible for up to a 5% potential bonus of base salary
JOB SUMMARY:
The primary purpose of this position is to provide leadership and management to assigned crisis home operations. It is the responsibility of this individual to ensure the site provides a respectful, inclusive, caring, and supportive environment. This position also functions as a point of contact for families, team members, and individuals served.
This position reports to the Residential Director. The position is classified as exempt.
DUTIES AND RESPONSIBILITIES:
- Oversee assigned programs and ensure all licensing regulations and requirements are met.
- Review and ensure individual team meeting paperwork is prepared and accurate. Ensure maintenance of individual’s records and perform routine audits.
- Coordinate with the individuals and their teams to develop person centered approaches to identify what is important for each individual.
- Manage GGH financial resources including general budgets, payroll budgets, program accounts, and petty cash accounts.
- Review site safety checklists and ensure safety risks and maintenance requests are submitted.
- Complete site supervisor checklists and offer feedback for improvement.
- Ensure the implementation of all health-related directives from health care professionals, ensure Registered Nurse is kept informed about individual health service delivery and health related incidents.
- Ensure incident reports, Emergency Use of Manual Restraint Forms, and Behavior Intervention Reporting Forms are completed according to policy.
- Oversee staff scheduling and reduce overtime where possible.
- Collaborate with Human Resources to complete staff transfers.
- Perform payroll maintenance including verifying staff hours and timesheets.
- Assist site Supervisors in completing annual DSP performance reviews and complete biannual reviews for site supervisors.
- Supervise and participate in the orientation and training of staff members.
- Ensure that direct care staff and supervisors meet all employment requirements, including but not limited to, orientation, training, and qualifications.
- Develop programs to advance employees and offer feedback for improvement when appropriate.
- Issue corrective action and performance improvement plans.
- In coordination with Crisis Services Senior Manager, evaluate program outcomes and participate in quality improvement projects.
- Ensure a safe, harassment and discrimination free work environment. Ensure that all employment standards are met according to federal and state law, and GGH policies and procedures.
- Immediately report all issues related to individuals’ rights, safety, or maltreatment to the Crisis Services Senior Manager.
- Demonstrate a working knowledge of GGH policies and procedures related to services.
- Develops and maintains each site’s Program Abuse Prevention Plan.
- Develops and maintains each individual’s IAPP, SMA, SPA & SP and ensure implementation.
- Deliver direct care services and supervision during staffing shortages.
- Other duties as assigned.
An individual in this position must be able to successfully perform the essential duties and responsibilities listed above. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
JOB REQUIREMENTS:
- Willingness to take initiative, adapt to circumstances, and work independently.
- Ability to make independent decisions when circumstances warrant such action.
- Requires excellent oral and written communication skills to effectively communicate with employees, management, individuals served, and teams.
- Ability to work effectively and collaboratively in a diverse work environment.
- Strong leadership skills to mentor and develop teams.
- Excellent organizational and time management skills, including the ability to prioritize, plan, and organize work.
- Ability to maintain a high level of confidentiality and professionalism is required in order to make administrative and procedural decisions and judgments on sensitive and issues.
- Meet the licensing, contractual, and other mandated requirements of the state and county.
- Demonstrate positive demeanor.
- Possess a valid driver’s license and access to an insured vehicle.
- Possess cell phone or maintain adequate phone access in order to allow for employee contact.
QUALIFICATIONS
MINIMUM –
- Preferred Bachelor’s Degree in Social Work, Human Services, Psychology, Sociology, or related field.
- 3-5 years of supervisory experience.
- 3-5 years of experience delivering services to persons with disabilities.
- Proven history of developing staff and managers.
- Qualification standards as found in 245D.
- Proficiency in all Microsoft office applications.