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SalaryDescription:
Job Summary
As a Cheba Hut Crew Member, you will be the face of your shop and the entire cheba-nation. You will Craft great food by hand, engage the people around you in positive way, and give a damn about your team, your shop, and your customers! You will report to shift managers and your shop manager.
Key responsibilities
Customer interaction
- Strive to go above and beyond customers’ expectations
- Engage customer in a genuine interaction at every opportunity
- Have a working knowledge of what we offer and who we are
- Provide answers to customers questions
- Accept payments and handle cash on behalf of cheba hut per cash handling procedures
Product quality
- Prepare food per cheba hut standards as outlined in our recipes and procedures
- Maintain proper food handling, safety, and sanitation
- Complete food prep in a timely manner
- Complete each assigned task before moving on to the next
- Use f.i.f.o. rotation to serve the freshest possible product
Vibe
- Work hard and have a great attitude
- Think and act “shop first”
- Embrace individuality and be respectful of the people around you
- Look for opportunities to help co-workers
- Limit outside distractions from shop focus
- Communicate using positive and productive words/actions
- Cultivate positive relationships with coworkers, customers, vendors, and neighbors
- Communicate sensitive and pertinent information quickly and effectively
- Stay informed and up-to-date on all communications and results
Cleanliness
- Keep customer service areas clean and sanitized
- Keep work area safe and clean.
- Clean as you go. Clean after each project. Complete assigned detail cleaning and side work projects
- Perform opening, closing, and shift change duties per standard operating procedures
Required experience, abilities, and skills
- Think “shop first”/ ”customer first”
- Demonstrate integrity
- Demonstrate self-direction
- Ability to follow oral and written instruction
- Ability to work in a diverse culture
- Ability to work well under physically and mentally stressful situations
- Ability to lift up to 47 lbs
- Food safety/handling training (as req’d by state)
- Must operate equipment safely
- Stamina to work a 8-hour shift
- Standing for long periods of time
- Overtime may be required
