Course Support Specialist (Ops, Full-Time)

Job Title:Course Support Specialist (OPS, Full-Time)
Location: Tallahassee, FL
Regular/Temporary: Temporary
Full/Part Time: Full-Time
Job ID: 57239
Department

The FSU Office of Distance Learning

Responsibilities

Assist FSU faculty and the ODL Instructional Development faculty with online course development and quality enhancement. Tasks include remediating accessibility issues in courses, uploading and assembling course content for instructors, and reviewing courses using Quality Matters standards. Complete various administrative duties and special projects as assigned.

Qualifications

High school diploma/equivalent

Preferred Qualifications

• Bachelor's degree (preferred, but not required).
• One year or more of customer service experience (preferred, but not required).
• Demonstrates an eagerness to learn new things that involve technology.
• Demonstrates desire to help anyone in need.
• Demonstrates ability to pay close attention to detail.
• Demonstrates strong communication skills, both verbally and in writing.
• Demonstrates ability to solve complex problems.

University Information

One of the nation's elite research universities, Florida State University preserves, expands, and disseminates knowledge in the sciences, technology, arts, humanities, and professions, while embracing a philosophy of learning strongly rooted in the traditions of the liberal arts and critical thinking. Founded in 1851, Florida State University is the oldest continuous site of higher education in Florida. FSU is a community steeped in tradition that fosters research, encourages creativity, and embraces diversity. At FSU, there’s the excitement of being part of a vibrant academic and professional community, surrounded by people whose ideas are shaping tomorrow’s news!
Learn more about our university and campuses.

How To Apply

If qualified and interested in a specific job opening as advertised, apply to Florida State University at https://jobs.fsu.edu. If you are a current FSU employee, apply via myFSU > Self Service.
Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and education details even if attaching a resume.

Considerations

This is an OPS/temporary job.

Based on the duties, this position may require completion of a criminal history background check.

Available to work a minimum of 20 hours a week, preferably 30-40 hours a week; Office hours are 8:00 am - 5:00pm, Monday-Friday

Equal Employment Opportunity

An Equal Opportunity/Access/Affirmative Action/Pro Disabled & Veteran Employer.

FSU's Equal Opportunity Statement can be accessed at: https://hr.fsu.edu/sites/g/files/upcbnu2186/files/PDF/Publications/diversity/EEO_Statement.pdf.