Address
Form of work- JOB SUMMARY/PURPOSE
- Transports and delivers specimens, supplies, linens, mail and reports to physician's offices, hospitals and other locations as needed.
- DEPARTMENT DESCRIPTION
- The Courier Services department is responsible for the pick- up and delivery of mail, specimens, records, supplies and other products that are moved throughout the SHS enterprise. The service is provided at all SHS sites and routes are defined on order to support the SHS needs.
- EXPERIENCE/EDUCATION/QUALIFICATIONS
- High school diploma or equivalent preferred.
- Two (2) years previous experience in a hospital and/or courier experience preferred.
- Successful completion of Drivers Privileges for SHS Vehicles application process required.
- KNOWLEDGE/SKILLS/ABILITIES
- Customer Service: Knowledge of principles and processes for providing customer service. This includes customer needs assessment, meeting quality standards for services and evaluation of customer satisfaction.
- Communication: Effective written and verbal communication skills to perform group presentations, tactfully discuss issues, and listen to and understand complex information/situations. Ability to work with all levels within the organization, facilitate communication, and effectively document related activities.
- Time Management: Ability to organize, plan and prioritize work to complete within required time frames and to follow-up on pending issues. Ability to perform multiple tasks simultaneously and thrive in dynamic fast-paced environments and under pressure.
- Team Building: Ability to work, function and communicate on a multi-disciplinary team. Possess the knowledge and skills to develop constructive and cooperative working relationships with others and maintain them over time.
- Compliance: Ability to evaluate information to determine compliance with laws, regulations, or standards. Use knowledge and judgment skills to determine whether events or processes comply.
- Confidentiality: Knowledge of State and Federal (HIPAA) laws pertaining to confidentiality of protected health information. Ability to comply with laws and maintain confidentiality of patient information.
- PHYSICAL DEMANDS
- Rarely
(1 - 10% of the time)
Occasionally
(11 - 33% of the time)
Frequently
(34 - 66% of the time)
Continually
(67 - 100% of the time)
WALK - INCLINE
CLIMB - STAIRS
CLIMB - LADDER
LIFT (Floor to Waist: 0"-36") 60 or more Lbs
LIFT (Knee to chest: 24"-54") 20 - 40 Lbs
CARRY 2-handed, 40 - 60 pounds
SQUAT Static (hold >30 sec)
KNEEL (on knees)
LIFT (Floor to Waist: 0"-36") 40 - 60 Lbs
LIFT (Knee to chest: 24"-54") 0 - 20 Lbs
LIFT (Waist to Eye: up to 54") 0 - 20 Lbs
LIFT (Overhead: 54" and above) 0 - 20 Lbs
CARRY 2-handed, 20 - 40 pounds
SQUAT Repetitive
ROTATE TRUNK Sitting
ROTATE TRUNK Standing
REACH - Upward
PUSH (20-40 pounds force)
PULL (20-40 pounds force)
SIT
STAND
WALK - LEVEL SURFACE
LIFT (Floor to Waist: 0"-36") 0 - 20 Lbs
CARRY 1-handed, 0 - 20 pounds
CARRY 2-handed, 0 - 20 pounds
BEND FORWARD at waist
ENTER & EXIT VEHICLE/MACHINERY
REACH - Forward
MANUAL DEXTERITY Hands/wrists
FINGER DEXTERITY
PINCH Fingers
GRASP Hand/Fist
PUSH (0-20 pounds force)
PULL (0-20 pounds force)
None specified
- Rarely
