Delivery Driver/Courier

Tender Loving Empire(TLE) was created for people who seek inspiration and positive change; for people who believe that art, music, creativity and human connections simply make life better; for people who want to live wholehearted.  TLE has been a part of the Portland creative community since 2006 with a mission to empower and support creatives, enrich and fulfill employees, and delight and inspire patrons.   We have a strong focus on selling locally-made goods, and are proud to carry the work of makers from around the country as well.  Our goal is to showcase the work of independently-owned businesses and makers with values that align with ours.

We are looking for a Warehouse Delivery Driver/Courier to help bring our mission and values to life at our stores and in our warehouse.  Applying to work at Tender Loving Empire is a choice to support hundreds of makers, musicians and small businesses.

We’d love to hear from people with:

• Effective communication skills, including writing, speaking and active listening.

• Great interpersonal skills and the ability to build strong relationships with team, customers, and vendors. 

• Exceptional time management and organization skills.

Requirements:

• High school diploma, GED or equivalent education.

• Minimum of one year experience working in a retail warehouse or related industry.

• Minimum of one year working in a courier or driving role.  

• Valid driver's license.

• Clean driving record.

Benefits + Perks

• Vacation time accrual, eligible for use after 90 days of employment

• Front loaded sick time, 40 hours per year, eligible for use after 90 days of employment

• 9 Observed Holidays

• Generous employee discount

• Occasional show or event tickets

• 401k w/ up to 2% company match at 1 year of employment

• Benefits (health + dental)

• HSA account access to some health care options

• Working with a group of kind, hard-working, fun-loving, value-driven, talented humans

Job Summary

This position is responsible for the safe and careful handling and transportation of all goods and supplies to and from the warehouse, stores, and/or third party vendors and partners.  The Warehouse Delivery Driver/Courier provides timely, efficient, and courteous customer service to all store teams, vendors, and customers. 

Essential Duties 

• Loading, transporting, and unloading products to and from warehouse, outlets and vendors in a safe and timely manner. 

• Drives and maintains the company vehicle.  

• Provides excellent service to customers, team members, vendors, and other third-party partners. 

Job Duties

• Reviews orders and packages before and after delivery to ensure they are complete, accurate, and in good condition. 

• Proactively identifies, mitigates, and tracks recurring safety issues. 

• Plans routes based on time savings and efficiency. 

• Abide by all transportation laws and maintain a safe driving record.  

• Creates, prepares, and maintains reports and documents related to inventory transfers. 

• Manages and maintains the web pull omni-channel system to accurately transport product needs for Web and 3rd party orders.

• Maintains professional working relationships with vendors, staff, customers, and delivery drivers. 

• Communicates and collaborates with the leadership and buying team regarding inventory needs, transfer needs, discrepancies, and/or damaged products.

• Additional warehouse and errand duties as assigned. 

Physical Demands & Work Environment

• The employee may be exposed to weather based heat and humidity.   

• While performing the duties of this job the employee must frequently lift up to 30 pounds and must occasionally lift and or move up to 50 pounds.  

• While performing the duties of this job the employee must be able to drive for up to eight hours per day. 

• The employee is also regularly required to sit, stand, walk, use hands and fingers to work with products, twist, climb or balance, stoop, kneel, crouch or crawl, and reach with hands and arm.

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