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Form of workCounter Sales Associate
Responsibilities: The following section contains the primary responsibilities for this position. Job holder is responsible for performing any other duties as assigned by management.
• Establish and maintain good relations with customers by providing courteous, efficient, and professional service.
• Answer phones and process orders in a timely manner.
• Assist other team members when working with customers or finding auto parts.
• Stock shelves with product and maintain a clean and well organized work environment.
• Operate a cash register and navigate computer and paper catalog systems.
• Maintain a professional appearance as you will have direct customer contact.
• Demonstrate excellent communication and organizational skills in a professional manner.
• Works in a safe manner following all safety procedures, rules and regulations.
• Performs all other duties as assigned by management.
Experience, Education, and Abilities:
• High School Diploma or equivalent work experience required.
• Prior customer service or automotive skills preferred, ASE parts certified is a plus.
• Excellent verbal and written communication skills.
• Ability to work in a fast paced retail environment and multi-task.
• Computer skills required, able to look up parts, invoice numbers, etc.
• Capable of lifting and moving merchandise of up to 60 lbs.
• Able to bend or stoop to floor-level shelves and be able to reach shelves with use of stool or ladder when necessary.
• Ability to take deliveries (drive) when needed.
• Able to stand and walk for entire work shift.
