Parts Counter Sales Associate

JOB SUMMARY:

Assist customers by accepting parts orders and processing them in the most expedient, efficient manner. Perform all branch store Parts Department functions and operations, which may include warehousing, stocking, shipping and receiving, will call, shop and field service parts orders and expediting, customer calls, walk in orders and expediting, parts return credits, and core acceptance inspections and credits. Maintain the parts inventory as required.

ESSENTIAL FUNCTIONS:

• Acknowledges customers. Demonstrates superior customer relations and interdepartmental cooperation skills.
• Writes Parts Sales Orders and parts return credits.
• Maintains knowledge and understands products.
• Provides oral and/or written parts quotations to customers. Processes parts orders.
• Fills orders from stock.
• Performs warehousing functions. Receives stock and freight shipments, replenishes shelf stock, and packages parts for shipment. Assists in maintaining inventory accuracy.
• Works safely at all times. Adheres to all applicable safety policies. Complies with all company policies, procedures, and standards.

ADDITIONAL RESPONSIBILITIES:

• Ensures all Parts and Warehouse areas clean and neat at all times.
• Writes change and new locations for parts stock.
• Operates parts delivery truck, forklift, and other material handling equipment following all safety practices and rules.
• Processes cores for core acceptance and issue credits.
• Works within and promotes corporate values.

KNOWLEDGE SKILLS AND ABILITIES:

• Must have interpersonal skills sufficient to assist customers and employees in a professional manner.
• Must have sales techniques sufficient for recommending additional parts needed.
• Must have knowledge of Parts Department procedures and policies relating to Parts Sales Orders and Credit Memos.
• Must have computer skills sufficient to use FTS’s computer systems and office software.
• Ability to maintain consistent attendance.

EDUCATION AND EXPERIENCE:

• Proof of high school diploma or General Education Degree (GED).
• Previous experience in all Parts Department areas preferred.
• Must have and maintain a valid motor vehicle driver’s license.
• Must be able to communicate (speak, read, comprehend, write) in English

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• While performing the duties of this job, the employee is regularly required to sit, use hands and talk or hear.
• The employee frequently is required to stand; walk; reach with hands and arms; climb or balance; and stoop and kneel.

The employee is regularly required to lift and/or move up to 40 pounds and occasionally required to lift and/or move up to 60 pounds.

Job Type: Full-time

Pay: $25.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Relocate:

• Phoenix, AZ 85040: Relocate before starting work (Required)

Work Location: In person