Cosmetic Care Consultant Sherpa

For formal consideration, please apply online at: https://caresherpa.com/careers/cosmetic-care-consultant

Sherpa: Cosmetic Surgery Care Consultant

Currently hiring in AL, AZ, CO, LA, MD, MI, NC, NE, NV, SC, SD, TN, TX, & VA

SERVICE HEART | PERSONAL CONNECTION | PERFORMANCE DRIVEN

Do you have personal experience with Cosmetic Surgery and/or Skin Aesthetics (Injections, Botox, Fillers, Laser, etc.)?

Would you like to help others decide if these are the right treatments/procedures for them?

JOB PURPOSE:

The Sherpa-Cosmetic Patient Care Consultant is the first point of contact for our clients’ prospective patients and critical to support the growth of the health provider’s patient pipeline. The Sherpa provides information and support to help the patient determine if the service or procedure and ultimately the provider is the right one for them.

The Sherpa is responsible for managing inbound calls, chats, texts, emails and web inquiries from interested patients generated through marketing campaigns. Using Care Sherpa’s proprietary training, tools and technology, their primary goal is to support patients at every stage of their care journey and ensure the patient’s confidence in their provider.

THE OFFER:

• Build authentic relationships and be a part of a supportive gratitude-filled team.

QUALIFICATIONS:

• LOVE helping and building relationships with people from all walks of life.
• Required prior experience as a patient in the Cosmetic Surgery or Skin Aesthetics
• Preferred prior experience in customer service, hospitality, healthcare patient service, or social work.
• Superior communication skills with professional demeanor, clear voice articulation, active listening, and ability to communicate with individuals from a wide variety of socioeconomic and educational backgrounds.
• Excellent computer skills including strong typing ability, and multi-tasking such as talk and type simultaneously.
• CRM experience or other database data entry experience is preferred.

TECHNICAL REQUIREMENTS:

• Uninterrupted high-speed internet with consistent connection.

ENVIRONMENTAL REQUIREMENTS:

• 100% work from home remote position.
• Private quiet environment to take and make patient phone calls

SCHEDULE & HOURS

• Full or Part-Time position - 15-40 hours per week
• Primarily Monday through Friday during client’s business day

For formal consideration, please apply online at: https://caresherpa.com/careers/cosmetic-care-consultant

Job Types: Full-time, Part-time

Pay: $15.00 - $20.00 per hour

Expected hours: 20 – 40 per week

Benefits:

• Paid time off
• Referral program
• Work from home

Schedule:

• 4 hour shift
• 8 hour shift
• Day shift
• Monday to Friday

Travel requirement:

• No travel

Application Question(s):

• Are you legally authorized to work in the U.S.?

Language:

• English (Required)

Work Location: Remote