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Form of workJob Description
JOB DESCRIPTION
Position posted until filled
Salary range: $32,292.00 - $40,157.94
UMMARY OF DUTIES
The Jail Support Services Clerk will provide clerical support to the Department of Corrections. The primary function will include generating bonding paperwork for detainees to be released. Work involves receiving, reviewing, preparing, and processing department documents, conducting cash transactions, generating proof of incarcerations, entering data into the Jail Management System, and providing assistance to callers, visitors, and the general public. The Jail Support Services Clerk will be assigned to the Atlanta City Detention Center in the Administrative Services Division's Public Transaction Office.
MAJOR DUTIES AND RESPONSIBILITIES
Receives, reviews, prepares, and/or processes bonding documents for detainee release.
• Handles cash and counts funds for in-person cash bonds.
• Receives electronic transmittal for electronic bond payments.
• Assists bonding companies in processing detainee bonds.,
• Greets individuals entering the jail, ascertains the nature of business, provides information, or
directs to the appropriate person.
• Answers incoming telephone calls and routes the calls to the appropriate unit.
• Respond to inquiries from visitors and individuals who call by supplying basic bonding
information.
• Generates proof of incarceration documents for former detainees, makes copies, and provides
information on arrests to external customers.
• Performs a variety of clerical duties that include printing jail rosters, updating the jail
management system with bond documents, word processing, copying, and filing.
Provides assistance to visitors on designated visitation days.
• Copies credentials for professional visits upon request.
• Assists public defenders with contacting detainees and preparing for court appearances.
• Assists other law enforcement agencies with in-person visits.
Receives weekends and after-hours deliveries of mail.
• Assist jail court officers with daily court paperwork
• May perform other duties as assigned.
RESPONSIBILITIES
Knowledge, Skills, And Abilities
Knowledge of basic administrative and/or office tasks
• Knowledge of administrative and clerical procedures and systems such as word processing and
managing files and records.
• Skill in typing with minimal errors.
• Skill in communicating effectively in writing.
• Skill in completing assignments accurately and with attention to detail.
• Ability to maintain files; ability to review forms and documents for appropriate action, e.g., filing, sorting,
• Ability to apply complex thinking to work assignments that may commonly require in-depth knowledge of
systems and processes.
• Ability to maintain confidentiality of information and documents.
• Ability to produce reports with proper format, spelling, and grammar.
• Ability to interact with people (i.e., staff, supervisors, public, and elected officials) beyond the receiving
instructions.
• Ability to be adaptable to performing under minimal stress when confronted with an emergency.
• Ability to multitask in a high-tempo office area to assist and solve customer needs.
• Ability to communicate effectively both orally and in writing; to maintain effective working relationships
with fellow employees, and internal and external customers.
• Ability to accurately prepare and maintain records, files, and reports.
• Ability to communicate and interact effectively with members of the public.
• Ability to communicate effectively in both oral and written form.
• Ability to handle difficult and stressful situations with professional composure.
• Ability to establish and maintain a good rapport with fellow employees, City staff, vendors, contractors,
and the public.
• Ability to work effectively within a complex organizational structure.
• Ability to work under pressure and meet close deadlines.
• Ability to work evenings, nights, and weekends as necessary.
• Ability to process and handle confidential information with discretion.
• Ability to accurately complete cash transactions
QUALIFICATIONS
QUALIFICATIONS AND EDUCATION REQUIREMENTS
1. High school diploma or equivalent and six (6) months of experience in clerical work involving dealing with
the public and using a computer, or an equivalent combination of education and experience.
Preferred Requirements (separate from minimum requirements and not required to qualify for the job)
2. Trade School Education
3. Experience handling cash transactions
4. Experience working in a law enforcement environment.
Special Requiremts: NONE
The City of Atlanta is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of race, color, religion, age, disability, sex, sexual orientation, ender identity, marital status, veteran's status or national origin, or any other basis prohibited by federal, state, or local law. We value and encourage diversity in our workforce.
Position posted until filled
Salary range: $32,292.00 - $40,157.94
UMMARY OF DUTIES
The Jail Support Services Clerk will provide clerical support to the Department of Corrections. The primary function will include generating bonding paperwork for detainees to be released. Work involves receiving, reviewing, preparing, and processing department documents, conducting cash transactions, generating proof of incarcerations, entering data into the Jail Management System, and providing assistance to callers, visitors, and the general public. The Jail Support Services Clerk will be assigned to the Atlanta City Detention Center in the Administrative Services Division's Public Transaction Office.
MAJOR DUTIES AND RESPONSIBILITIES
Receives, reviews, prepares, and/or processes bonding documents for detainee release.
• Handles cash and counts funds for in-person cash bonds.
• Receives electronic transmittal for electronic bond payments.
• Assists bonding companies in processing detainee bonds.,
• Greets individuals entering the jail, ascertains the nature of business, provides information, or
directs to the appropriate person.
• Answers incoming telephone calls and routes the calls to the appropriate unit.
• Respond to inquiries from visitors and individuals who call by supplying basic bonding
information.
• Generates proof of incarceration documents for former detainees, makes copies, and provides
information on arrests to external customers.
• Performs a variety of clerical duties that include printing jail rosters, updating the jail
management system with bond documents, word processing, copying, and filing.
Provides assistance to visitors on designated visitation days.
• Copies credentials for professional visits upon request.
• Assists public defenders with contacting detainees and preparing for court appearances.
• Assists other law enforcement agencies with in-person visits.
Receives weekends and after-hours deliveries of mail.
• Assist jail court officers with daily court paperwork
• May perform other duties as assigned.
RESPONSIBILITIES
Knowledge, Skills, And Abilities
Knowledge of basic administrative and/or office tasks
• Knowledge of administrative and clerical procedures and systems such as word processing and
managing files and records.
• Skill in typing with minimal errors.
• Skill in communicating effectively in writing.
• Skill in completing assignments accurately and with attention to detail.
• Ability to maintain files; ability to review forms and documents for appropriate action, e.g., filing, sorting,
• Ability to apply complex thinking to work assignments that may commonly require in-depth knowledge of
systems and processes.
• Ability to maintain confidentiality of information and documents.
• Ability to produce reports with proper format, spelling, and grammar.
• Ability to interact with people (i.e., staff, supervisors, public, and elected officials) beyond the receiving
instructions.
• Ability to be adaptable to performing under minimal stress when confronted with an emergency.
• Ability to multitask in a high-tempo office area to assist and solve customer needs.
• Ability to communicate effectively both orally and in writing; to maintain effective working relationships
with fellow employees, and internal and external customers.
• Ability to accurately prepare and maintain records, files, and reports.
• Ability to communicate and interact effectively with members of the public.
• Ability to communicate effectively in both oral and written form.
• Ability to handle difficult and stressful situations with professional composure.
• Ability to establish and maintain a good rapport with fellow employees, City staff, vendors, contractors,
and the public.
• Ability to work effectively within a complex organizational structure.
• Ability to work under pressure and meet close deadlines.
• Ability to work evenings, nights, and weekends as necessary.
• Ability to process and handle confidential information with discretion.
• Ability to accurately complete cash transactions
QUALIFICATIONS
QUALIFICATIONS AND EDUCATION REQUIREMENTS
1. High school diploma or equivalent and six (6) months of experience in clerical work involving dealing with
the public and using a computer, or an equivalent combination of education and experience.
Preferred Requirements (separate from minimum requirements and not required to qualify for the job)
2. Trade School Education
3. Experience handling cash transactions
4. Experience working in a law enforcement environment.
Special Requiremts: NONE
The City of Atlanta is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of race, color, religion, age, disability, sex, sexual orientation, ender identity, marital status, veteran's status or national origin, or any other basis prohibited by federal, state, or local law. We value and encourage diversity in our workforce.
