Job Description
POSITION SUMMARY
The Junior Adjuster performs a variety of duties related to incident intake, review, verification and submission to RSR for filing of applicable tenant and landlord claims.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Completes daily incident report reviews, to determine eligibility for filing a claim
- Supports claim filing by completing, copying, scanning forms for submission into portals
- Update and maintain Incident Report spreadsheets daily, determining severity and escalating
- Calendaring insurance claim requests, notices, conference calls and other dates and correspondence in Outlook with reminders to manager(s)
- Coordinate with Property and Regional managers to submit documents timely needed for insurance incidents, claims and litigation matters
- Working with external agencies to gather information to support claim filings, and follow up with estimates, invoices, receipts, pictures and evidence of damage for indemnification
- Assisting with subrogation to collect payments due from responsible parties on incidents for damages they caused
- Contacting Police, Fire Investigator and Fire Departments to get official reports to support filings/claims
- Maintaining organized physical Files; uploading to shared drive and label accordingly into Property folders
- Participate in various ad hoc projects and activities
- Ability to pivot seamlessly, depending on priority at that time to accomplish tight deadlines
- Ensure organizations strict confidentiality
- Other duties as assigned by direct Manager
QUALIFICATIONS
- College degree required
- Prior experience 3-5 years in Insurance Claims
- 520 License with FL Dept of Financial Services highly preferred (no Public Adjuster)
- Insurance Agency, Insurance Carrier, Third Party Administrator experience a plus
- Advanced Excel and Microsoft Word skills
- Critical thinking and problem-solving skills
- Ability to work independently and part of a team
- Ability to work in a fast-paced environment with the ability to multi-task and meet deadlines
- Excellent documentation and communication skills, professional phone skills
- Energized and Enthusiastic candidate required