Corporate Insurance Administrator

Overall Objective

The Corporate Insurance Administrator position reports to the Operational Risk Manager and works closely with that individual, as well as the Incident & Business Continuity Officer in executing and administrating Liberty Bank's Corporate Insurance Program, as well as supporting the Business Continuity & Incident Management Programs.

Principal Accountabilities

• Serve as the primary point of contact with the Bank's insurance broker, insurance carriers and lines of businesses related to the insurance needs.
• Track and process renewals and endorsements. Present proposals to Operational Risk Management Leadership.
• Understand, draft escrow documents, draft affidavits and prepare for depositions. Communicate effectively with insurance companies and adjusters regarding cases;
• Assist in reviewing, amending and finalizing agreements & contracts and other documents with clients and vendors.
• Handle claim loss analysis, documentation, submission, and follow to closure.
• Process claims where money is due for damages done to Liberty Bank.
• Coordinate certificates of insurance for special events, landlords, suppliers and RFPs.
• Work with internal audit and external agencies to provide insurance documentation for audit and compliance matters.
• Annually set up meetings with the broker and lines of business for insurance training and discussions prior to renewals of Cyber and Directors and Officers insurance.
• Annually train the Retail group on incident prevention and reporting incidents.
• Ensure insurance procedures and workflows are well documented and kept current.
• Coordinating the annual workers compensation audit
• This individual will serve as a back-up to the Incident & Business Continuity Officer as it pertains to the responsibilities associated with the Incident Response Team and assist the Incident & Business Continuity Officer to update and maintain the Business Impact Analysis documentation.
• Support the Operational Risk Management Program by providing administrative support to the department's GRC solution. Support will include working with the various departments within Operational Risk Management to develop and maintain the risk & control programs within the CRC.

• Other duties as determined by the Operational Risk Manager

Requirements

• BA/BS degree or equivalent experience.

• 5+ years of Corporate Insurance administration experience, with experience with reviewing and handling insurance policies, renewals, and claims on behalf of a corporate entity.
• Previous GRC tool related experience is a plus.
• Strong communication skills and proficient technical skills (Microsoft Office Suite: Word, Power Point, Excel, etc.)
• Strong attention to detail, problem solving and analytical skills, and a high level of organization and enthusiasm.

• Proven ability to work well under pressure on multiple tasks, manage priorities, workload, and deadlines.

Physical Demands

Operate in a typical business environment. Position is located in Middletown CT.

Compliance

Adheres to applicable federal and state regulations and Bank policies and procedures, including OFAC, BSA, PATRIOT Act, Privacy, and consumer protection regulations pertaining to incumbent's business line.

Completes required training (on-line and in-person) by set due dates.