Address
Form of workSalary: $5,214.00 - $7,016.00 Monthly
Location : Thurston County - Tumwater, WA
Job Type: Project (limited duration)
Remote Employment: Flexible/Hybrid
Job Number: 2023-14811
Department: Dept. of Retirement Systems
Division: Project Management Office
Opening Date: 12/12/2023
Description
Persons of disability needing assistance in the application process, or those needing this announcement in an alternate format, may call the Human Resources Office at (360) 664-7222 or TTY Relay Service at 711.
About DRS
Here at the Department of Retirement Systems (DRS), we are responsible for providing information, tools, expertise, and services that ensure our members receive the retirement benefits they earn while in public service. We administer eight public retirement systems, 15 retirement plans, and the Deferred Compensation Program, and serve over 930,000 current and former public employees in Washington.
Our Customers
Our customers include fire fighters, teachers and school employees, state and local government employees, and public safety and law enforcement officers. Our customers expect to be treated respectfully, to receive responsive service, and for the information they receive to be right. We are dedicated to our customers and to meeting and exceeding these expectations.
Our Location
Our office is located in Tumwater, part of the Olympia/Tumwater/Lacey tri-city area on the southernmost tip of Puget Sound. We are part of a community rich in history, culture, and natural beauty.
Why Work for DRS?
At DRS, we are one team. Regardless of what our specific duties may be, we are all dedicated to one purpose: serving our customers. We foster a diverse and inclusive environment where team members are fully engaged and supported in meeting (and exceeding) customer expectations. All DRS leaders are focused on providing the coaching, mentoring, resources and support that team members need to be successful.
At DRS, team members enjoy:
Duties
*This project position is expected to go through December 31, 2027.
This recruitment is open until filled. Applications received for this job opportunity will be reviewed immediately, so your prompt response is encouraged. The hiring manager reserves the right to make a hiring decision at any time during the recruitment process.
We are seeking an Organizational Change Management (OCM) Training Lead to design, plan, develop, and implement a training and knowledge transfer program for the agency's Create an Outstanding Retirement Experience: Pension Administration Modernization (CORE:PAM) Project. The training program will incorporate instructor-led, train-the-trainer, e-Learning and multimedia training methods and formats.
As the OCM Training Lead, you will design and lead all aspects of the CORE:PAM training program as part of the overall OCM program. You will conduct needs assessments and training assessments for the training program to ensure it meets business, project and agency needs and objectives. You will collaborate with the software vendor's training team, the OCM team, project team, and DRS training resources to execute the CORE:PAM training program and deliver training and knowledge transfer. You will also actively collaborate and communicate with the project team and DRS team members to ensure team member readiness and adoption.
NOTE: Due to the collaborative nature of this position and variety within the work assignments, it is expected that the position could telework part-time, so long as the chosen candidate is able to adjust their telework schedule at any time to attend mandatory meetings, trainings, etc., at the DRS building.
Qualifications
Required Qualifications For This Position Include:
Teaching and Training
Effectively communicates information for the purpose of having others learn, understand, and apply specific principles, techniques, or information. Accurately assesses the training needs of individuals, identifying both strengths and areas to be developed.
Planning
Accurately scopes and estimates the length and difficulty of tasks and projects. Identifies clear goals, objectives, and outcomes. Breaks down work into process steps; develops schedules and assignments, and anticipates and adjusts for problems and roadblocks. Measures performance against goals and evaluates results.
Coordinating and Organizing
Effectively organizes work and coordinates activities, services, and schedules to ensure smooth and efficient operation of work. Is an effective communications link and reliable source of information for others. Keeps interested parties informed of the status of events.
Managing Change
Understands the need for change and helps plan for and accommodate it as positively as possible. Is flexible and open to new ideas and encourages others. Assesses people and the organization for readiness prior to implementation and evaluates behavior changes and employee reactions following implementation.
Communication
Effectively conveys information in writing and through the spoken word, using language that is appropriate to both the complexity of the topic and the knowledge and understanding of the audience. Sees communication as a vital component of high performing teams.
Commitment to Diversity
Recognizes the value of diversity. Helps create an environment that embraces and supports diversity, equity and inclusion.
Highly Desired Qualifications:
Supplemental Information
Interested applicants who meet the qualifications and competencies in this announcement are encouraged to apply for this opportunity. Be sure to complete all sections of the electronic application and answer all supplemental questions. Resumes will not be accepted in lieu of completing the work history section of the application template. Applications with comments "see attachments" will be considered incomplete. Only those applicants whose background and experience most closely matches the desirable qualifications and competencies of this position will be considered for this opportunity.
Please attach the following to your online application:
Important Information:
Veteran's Preference: Applicants wishing to claim Veteran's Preference should attach a copy of their DD214 (Member 4 copy), NGB 22, or signed verification of service letter from the United States Department of Veterans Affairs to their application. Please remove or redact any personally identifiable information such as social security numbers and year of birth. For additional information on Veteran's Preference and guidance on how to determine if you are eligible, click here.
The Washington State Department of Retirement Systems is an equal opportunity employer supporting diversity, equity and inclusion. DRS does not discriminate on the basis of age, sex, marital status, sexual orientation, gender identity, race, creed, color, national origin, honorably discharged veteran or military status, or the presence of any sensory, mental or physical disability or the use of a trained dog guide or service animal by a person with a disability.
If you need assistance with the online application or have questions regarding the recruitment, please contact Human Resource office at
More than Just a Paycheck!
Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation.
We understand that your life revolves around more than just your career. Like everyone, your first priority is ensuring that you and your family will maintain health and financial security. That's why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs.
Read about our benefits:
The following information describes typical benefits available for full-time employees who are expected to work more than six months. Actual benefits may vary by appointment type or be prorated for other than full-time work (e.g. part-time); view the job posting for benefits details for job types other than full-time.
Note: If the position offers benefits which differ from the following, the job posting should include the specific benefits.
Insurance Benefits
Employees and their families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state.
Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses. Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.
To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website. The Washington Wellness program from the Health Care Authority works with PEBB to support our workplace wellness programs.
Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.
Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.
The Washington State Employee Assistance Program promotes the health and well-being of employees.
Retirement and Deferred Compensation
State Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems' web site.
Employees also have the ability to participate in the Deferred Compensation Program (DCP). This is a supplemental retirement savings program (similar to an IRA) that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options.
Social Security
All state employees are covered by the federal Social Security and Medicare systems. The state and the employee pay an equal amount into the system.
Public Service Loan Forgiveness
If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.
Holidays
Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.
Note: Employees who are members of certain Unions may be entitled to additional personal leave day(s), please refer to position specific Collective Bargaining Agreements for more information.
Full-time employees who work full monthly schedules qualify for holiday compensation if they are employed before the holiday and are in pay status for at least 80 nonovertime hours during the month of the holiday; or for the entire work shift preceding the holiday.
Part-time employees who are in pay status during the month of the holiday qualify for the holiday on a pro-rata basis. Compensation for holidays (including personal holiday) will be proportionate to the number of hours in pay status in the month to that required for full-time employment, excluding all holiday hours. Pay status includes hours worked and time on paid leave.
Sick Leave
Full-time employees earn eight hours of sick leave per month. Overtime eligible employees who are in pay status for less than 80 hours per month, earn a monthly proportionate ...
Location : Thurston County - Tumwater, WA
Job Type: Project (limited duration)
Remote Employment: Flexible/Hybrid
Job Number: 2023-14811
Department: Dept. of Retirement Systems
Division: Project Management Office
Opening Date: 12/12/2023
Description
Persons of disability needing assistance in the application process, or those needing this announcement in an alternate format, may call the Human Resources Office at (360) 664-7222 or TTY Relay Service at 711.
About DRS
Here at the Department of Retirement Systems (DRS), we are responsible for providing information, tools, expertise, and services that ensure our members receive the retirement benefits they earn while in public service. We administer eight public retirement systems, 15 retirement plans, and the Deferred Compensation Program, and serve over 930,000 current and former public employees in Washington.
Our Customers
Our customers include fire fighters, teachers and school employees, state and local government employees, and public safety and law enforcement officers. Our customers expect to be treated respectfully, to receive responsive service, and for the information they receive to be right. We are dedicated to our customers and to meeting and exceeding these expectations.
Our Location
Our office is located in Tumwater, part of the Olympia/Tumwater/Lacey tri-city area on the southernmost tip of Puget Sound. We are part of a community rich in history, culture, and natural beauty.
Why Work for DRS?
At DRS, we are one team. Regardless of what our specific duties may be, we are all dedicated to one purpose: serving our customers. We foster a diverse and inclusive environment where team members are fully engaged and supported in meeting (and exceeding) customer expectations. All DRS leaders are focused on providing the coaching, mentoring, resources and support that team members need to be successful.
At DRS, team members enjoy:
- A modern work environment
- Flexible and compressed work schedules
- Free parking
- A LinkedIn Learning subscription
- Commute Trip Reduction
- Infants at Work Program
- Tuition reimbursement
- Eligibility for Public Service Loan Forgiveness
- Opportunities for professional growth
- Commitment to team member safety and wellness
- Community involvement/charitable giving
Duties
*This project position is expected to go through December 31, 2027.
This recruitment is open until filled. Applications received for this job opportunity will be reviewed immediately, so your prompt response is encouraged. The hiring manager reserves the right to make a hiring decision at any time during the recruitment process.
We are seeking an Organizational Change Management (OCM) Training Lead to design, plan, develop, and implement a training and knowledge transfer program for the agency's Create an Outstanding Retirement Experience: Pension Administration Modernization (CORE:PAM) Project. The training program will incorporate instructor-led, train-the-trainer, e-Learning and multimedia training methods and formats.
As the OCM Training Lead, you will design and lead all aspects of the CORE:PAM training program as part of the overall OCM program. You will conduct needs assessments and training assessments for the training program to ensure it meets business, project and agency needs and objectives. You will collaborate with the software vendor's training team, the OCM team, project team, and DRS training resources to execute the CORE:PAM training program and deliver training and knowledge transfer. You will also actively collaborate and communicate with the project team and DRS team members to ensure team member readiness and adoption.
NOTE: Due to the collaborative nature of this position and variety within the work assignments, it is expected that the position could telework part-time, so long as the chosen candidate is able to adjust their telework schedule at any time to attend mandatory meetings, trainings, etc., at the DRS building.
Qualifications
Required Qualifications For This Position Include:
- Five years of experience developing and delivering a training program, that includes two years of experience related to Technical Training (an associate or bachelor's degree with a focus on business, human resources, computer science, adult education or related field may substitute for up to 2 years of experience developing and delivering training).
- Demonstrated proficiency in the use of Microsoft Word, Excel, Outlook and PowerPoint (version 2016 or newer);
- Demonstrated proficiency in the following competency areas:
Teaching and Training
Effectively communicates information for the purpose of having others learn, understand, and apply specific principles, techniques, or information. Accurately assesses the training needs of individuals, identifying both strengths and areas to be developed.
Planning
Accurately scopes and estimates the length and difficulty of tasks and projects. Identifies clear goals, objectives, and outcomes. Breaks down work into process steps; develops schedules and assignments, and anticipates and adjusts for problems and roadblocks. Measures performance against goals and evaluates results.
Coordinating and Organizing
Effectively organizes work and coordinates activities, services, and schedules to ensure smooth and efficient operation of work. Is an effective communications link and reliable source of information for others. Keeps interested parties informed of the status of events.
Managing Change
Understands the need for change and helps plan for and accommodate it as positively as possible. Is flexible and open to new ideas and encourages others. Assesses people and the organization for readiness prior to implementation and evaluates behavior changes and employee reactions following implementation.
Communication
Effectively conveys information in writing and through the spoken word, using language that is appropriate to both the complexity of the topic and the knowledge and understanding of the audience. Sees communication as a vital component of high performing teams.
Commitment to Diversity
Recognizes the value of diversity. Helps create an environment that embraces and supports diversity, equity and inclusion.
Highly Desired Qualifications:
- Certified Prosci® Change Practitioner, or similar
- Two years of active participation in technical system implementations on a project team
- Experience working on large transformational change
- Familiarity with retirement systems, rules, policies and procedures
Supplemental Information
Interested applicants who meet the qualifications and competencies in this announcement are encouraged to apply for this opportunity. Be sure to complete all sections of the electronic application and answer all supplemental questions. Resumes will not be accepted in lieu of completing the work history section of the application template. Applications with comments "see attachments" will be considered incomplete. Only those applicants whose background and experience most closely matches the desirable qualifications and competencies of this position will be considered for this opportunity.
Please attach the following to your online application:
- A cover letter clearly describing how your knowledge, skills and abilities align with the job duties and qualifications of this position; and
- A chronological resume outlining your experience to-date.
Important Information:
- If you are the preferred candidate for this position, a professional reference from your current or most recent supervisor will be required;
- Candidates who are current or recent state employees, we will also review the personnel file as part of our process;
- A job offer is contingent upon completion of a background check that includes a criminal record review;
- Candidates who are offered a job with DRS must possess work authorization that does not require sponsorship by the employer for a visa now or in the future;
- DRS complies with the employment eligibility verification requirements of the federal employment eligibility verification form, I-9. The selected candidate must be able to provide proof of identity and eligibility to work in the United States consistent with the requirements of that form on the first day of employment.
Veteran's Preference: Applicants wishing to claim Veteran's Preference should attach a copy of their DD214 (Member 4 copy), NGB 22, or signed verification of service letter from the United States Department of Veterans Affairs to their application. Please remove or redact any personally identifiable information such as social security numbers and year of birth. For additional information on Veteran's Preference and guidance on how to determine if you are eligible, click here.
The Washington State Department of Retirement Systems is an equal opportunity employer supporting diversity, equity and inclusion. DRS does not discriminate on the basis of age, sex, marital status, sexual orientation, gender identity, race, creed, color, national origin, honorably discharged veteran or military status, or the presence of any sensory, mental or physical disability or the use of a trained dog guide or service animal by a person with a disability.
If you need assistance with the online application or have questions regarding the recruitment, please contact Human Resource office at
More than Just a Paycheck!
Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation.
We understand that your life revolves around more than just your career. Like everyone, your first priority is ensuring that you and your family will maintain health and financial security. That's why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs.
Read about our benefits:
The following information describes typical benefits available for full-time employees who are expected to work more than six months. Actual benefits may vary by appointment type or be prorated for other than full-time work (e.g. part-time); view the job posting for benefits details for job types other than full-time.
Note: If the position offers benefits which differ from the following, the job posting should include the specific benefits.
Insurance Benefits
Employees and their families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state.
Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses. Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.
To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website. The Washington Wellness program from the Health Care Authority works with PEBB to support our workplace wellness programs.
Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.
Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.
The Washington State Employee Assistance Program promotes the health and well-being of employees.
Retirement and Deferred Compensation
State Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems' web site.
Employees also have the ability to participate in the Deferred Compensation Program (DCP). This is a supplemental retirement savings program (similar to an IRA) that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options.
Social Security
All state employees are covered by the federal Social Security and Medicare systems. The state and the employee pay an equal amount into the system.
Public Service Loan Forgiveness
If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.
Holidays
Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.
Note: Employees who are members of certain Unions may be entitled to additional personal leave day(s), please refer to position specific Collective Bargaining Agreements for more information.
Full-time employees who work full monthly schedules qualify for holiday compensation if they are employed before the holiday and are in pay status for at least 80 nonovertime hours during the month of the holiday; or for the entire work shift preceding the holiday.
Part-time employees who are in pay status during the month of the holiday qualify for the holiday on a pro-rata basis. Compensation for holidays (including personal holiday) will be proportionate to the number of hours in pay status in the month to that required for full-time employment, excluding all holiday hours. Pay status includes hours worked and time on paid leave.
Sick Leave
Full-time employees earn eight hours of sick leave per month. Overtime eligible employees who are in pay status for less than 80 hours per month, earn a monthly proportionate ...
