Coordinator, Inflight Programs

All About Us

The IFS Program Coordinator reports to the IFS Communications Manager and is responsible for providing logistical and administrative support for the Inflight Services programs.

All About The Role

• Review and categorize customer survey comments for referral to appropriate recognition programs or management consideration.
• Coordinate preparations, collateral, food / beverage, and logistics for engagement events, such as focus groups, forums, IFS leadership base visits, First Class Flight Attendant celebration, Runway Ready photoshoots, etc.
• Support managers of SAFA programs to ensure program consistency system wide. This includes providing guidance on SAFA pay, schedules, and travel.
• Assist managers of SAFAs throughout the SAFA hiring process.
• Track and monitor SAFA utilization and staffing.
• Manage procurement and distribution of IFS logo branded items and apparel for employee recognition and event promotional merchandise.
• Be the liaison for IFS events and items of interest with Corporate Communications for internal and/or external publication.
• Select and coordinate charity/volunteer opportunities for Flight Attendants.
• Support the management and upkeep of Mission Control permissions.
• Provide support to the Headquarters IFS team, including handling mail, shipping and receiving, maintaining office supplies, and copy machine support.
• Assist with the maintenance of company documents published to the SkyPro.
• Can involve long periods of sitting.
• Computer work, in a typical office environment, subject to critical deadlines.
• Position is located at Headquarters in MSP.
• Can work on the aircraft, classroom, base and office environment.

All About You

• Associates degree or 2 years of relevant work experience.
• Ability to effectively meet deadlines within given time parameters.
• Strong communication, writing, and organizational skills.
• Reliable and self-motivated with a positive attitude.
• Advanced user of the Microsoft Office software.

Endeavor Air is an equal opportunity employer (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status.