Coordinator, HR Ops Data Processing

We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.

Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. Our Diversity, Equity and Inclusion initiatives, coupled with our Corporate Social Responsibility work, is informed by our employees, audiences, park guests and the communities in which we live. We strive to foster a diverse, equitable and inclusive culture where our employees feel supported, embraced and heard. Together, we'll continue to create and deliver content that reflects the current and ever-changing face of the world.

Role Summary

The Coordinator, HR Ops Data Processing is responsible for reviewing workflow requests and inputting organizational level and employee personal data information into the HR database. The Coordinator, HR Ops Data Processing will be responsible for completing the assigned transaction workloads while meeting Service Level Agreements (SLAs) and maintaining data integrity. The Coordinator, HR Ops Data Processing also has the responsibility to communicate and interact with other departments to research and resolve issues that may arise from transaction processing. This position will be based in Universal City, CA and will report to the Manager, HR Ops Data Processing.

Responsibilities

• Accurately inputs data into SAP HCM including but not limited to the following transactions: Hire, Rehire, Transfer, LOA, Termination, Create/Maintain Job; Create/Maintain Position; Create/Maintain Org Unit to assist in planning and execution of reorganizations within the structure.
• Manages sensitive information including but not limited to salary, personal information, and organizational structural redesigns.
• Fosters and maintains productive working relationships with HR Business Segment Leaders and Generalists in the HR field community.
• Conduct validation with reasonable checks and analysis of data received prior to making changes in the system to avoid errors.
• Answers inquiries from HR client groups related to but not limited to WFFs/OPFs/PPFs.
• Responsible for maintenance of confidential electronic personnel files for groups not entered via the HR self-service portal (HRSS).
• Acquire and maintain the expertise to provide support in NBCUniversal HR systems that include but not limited to (i.e., myHR, SAP HCM, ZenDesk and HR Ops Central)
• Develops strong knowledge of HR Business Segments to understand data and reasonable checks on data received for input.
• Responds and completes transaction processing within the defined Service Level Agreements (SLAs).
• Identifies system defects and assists with process improvement opportunities, including system enhancement testing.
• Fulfils responsibilities in compliance with department and company policies and procedures.
• Develops and maintains procedural documentation.
• Other duties and responsibilities assigned as needed.

Basic Requirements:

• At least 1 to 2 years of work experience
• At least 1 to 2 years of experience working with an HRIS system and experience with HR data entry
• Bachelor's Degree or equivalent work experience
• Proficient to intermediate-level knowledge of Outlook and Microsoft Office Suite (Word, Excel, and PowerPoint)

Eligibility Requirements

• Must be willing to work in Universal City, CA
• Must have unrestricted work authorization to work in the United States
• Must be 18 years or older

Desired Characteristics:

• Strong interpersonal and team skills, ability to communicate well with individuals and in group settings at all levels of an organization
• Demonstrates strong customer service skills including the ability to defuse difficult situations tactfully
• Demonstrates sensitivity and respect
• Demonstrates ability to answer questions and explain systems and processes to business partners
• Strong written and verbal communication
• Strong time management, organizational, analytical, and problem-solving skills
• Strong decision-making skills and ability to use professional judgment
• Strong attention to detail and ability to meet deadlines
• Demonstrates flexibility and adaptability in performing work duties

Application Information:

• Hybrid: This position has been designated as hybrid, generally contributing from the office a minimum of three days per week.

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $50,000 - $65,000.

NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

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