Coordinator - Extern Ft

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Work for GOOD at Goodwill

• Do you want to make a difference in your community while earning a paycheck?
• Would you like to help your community and environment every day that you come to work?
• Looking for a job that provides meaning as well as personal and professional development?

Goodwill San Antonio is one of the largest and most dynamic social enterprises in San Antonio.

We are an entrepreneurial non-profit that provides employees the opportunity to innovate, grow and discover new skills, while generating revenue that funds both employee and community programs.

We are a diverse and inclusive organization founded and focused on Fighting Poverty and Creating Opportunity. We specialize in facilitating personal and professional growth for our employees, particularly those who may have experienced barriers to successful employment in the past.

We strive to maximize the value of each employee's work and each donor's donation to benefit our community and environment. Without Goodwill in our community, millions of pounds of perfectly usable items would be harming the environment in landfills. Instead, Goodwill employees are fueling a robust economy by recirculating used goods.

Our Good Careers Academy and Good Careers Centers Help Change Lives through the Power of Work as well by delivering education and meaningful job placement.

Explore careers with Goodwill in retail, production, warehouse, logistics, contact center customer service, career services, technology, document imaging, grounds maintenance, janitorial and facilities maintenance. Goodwill regularly partners with local, state and federal government agencies to provide additional diverse career opportunities.

We prefer to promote from within. Your growth and advancement is our priority.

Achieve your potential at Goodwill and beyond through our personal and professional skills development programs, supportive health and well-being benefits, competitive base and bonus pay, savings plans, personal financial education, store purchase discounts, paid time off, leadership development, tuition reimbursement and more.

Change Lives. Make a Difference.

Discover Purpose. Apply today at WorkforGoodSA.org.

POSITION SUMMARY

The Coordinator - Extern assigns, tracks, and reports all activities related to the externship portion of the Goodwill Good Career Academy (GCA) programs. This position is responsible for facilitating the transition from class instruction to work-based learning to meet the externship requirements of certain GCA programs.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Upholds and models Goodwill's mission, core values, and servant leadership philosophy.
2. Coordinate with GCA Instructors for planning and implementing Career Development Training with students while they are in the class portion of the program, to include but not limited to professionalism, resume preparation, communication skills, and interviewing skills.
3. Develop relationship with students through the Career Development Training in order to best match them with externship work sites.
4. Conduct externship training with students prior to matching externs with employers.
5. Ensure employer worksite supervisors agree with and adhere to Externship Worksite Agreements.
6. Attain a thorough knowledge of all rules and standards set forth by TWC with respect to the externship and job placement and ensure all rules and regulations are adhered to.
7. Monitor and maintain TWC regulations of all student records with respect to site evaluations, time cards, surveys, and other required documentation during student externship.
8. Assure prompt and accurate receipt of requisite reports from students and sites.
9. Work with Community Relations Manager to recruit and maintain extern sites and to update and maintain worksite agreements.
10. Coordinate with the Community Relations Manager to ensure sufficient openings are available at sites for numbers of students needing externships.
11. Assist students with employment in the field after graduation, to include but not limited to developing and providing job leads.
12. Counsel students who are not attending externship as scheduled.
13. Track and assure all students complete a final exit after externship is completed.
14. Monitor, track, and provide feedback to externs regarding timesheets. Ensure all attendance is recorded and filed.
15. Maintain Campus Vue data on student externships.
16. Conduct site visitations for assigned externs, completing site visitation reports and documentation on a timely basis.
17. Keep accurate records in an organized manner.
18. Assure compliance with all GCA and Goodwill policies and procedures.
19. Remain current on developments, practices and procedures, and equipment relating to program and professional specialty.
20. Provide excellent customer service and role-model servant leadership for students and GCA and Mission Services colleagues.
21. To accommodate business needs and objectives, other duties may be assigned by leadership.

REQUIREMENTS

1. Bachelor's degree: Equivalent work experience may be accepted in lieu of education.
2. 1 -3 years' experience in business, sales and marketing, community development, social services, workforce development, education/training and/or staffing services or other related fields
3. Self-starter, excellent organizational, problem-solving communication, and customer service skills.
4. Must have current car insurance and valid unrestricted driver's license.
5. Intermediate skills in Microsoft Office.
6. Must be able to meet the physical requirements of the position.
7. For positions that require driving, must maintain a valid driver's license and automobile insurance coverage, and be able to travel as needed if you drive your vehicle during company business.

To learn more about Goodwill San Antonio and to view current open positions,
please visit www.goodwillsa.org OR www.WorkForGoodSA.org

Equal Opportunity Employer/Veterans/Disabled