Coordinator - Brooktree Golf Course Clubhouse

Salary: $19.50 - $24.50 Hourly
Location : Owatonna, MN
Job Type: Seasonal/Temporary
Job Number: Coordinator 02 2024
Department: Parks and Recreation
Opening Date: 02/01/2024
Closing Date: 2/14/2024 3:00 PM Central
FLSA: Non-Exempt
Bargaining Unit: NA
Description
Brooktree Golf Course is city-owned, and the clubhouse is nestled along the banks of Maple Creek. The Coordinator position is vital in assisting the leading of staff, overseeing day to day activities and providing an elevated customer experience. Key tasks include scheduling staff based on business levels, overseeing operations, leading by example, providing excellent customer service and other responsibilities as they arise. Brooktree Golf Course is committed to elevating the experience of the golfers on and off the course.
DEPARTMENT: Parks and Recreation
DIVISION: Recreation
LOCATION:Brooktree Golf Course
IMMEDIATE SUPERVISOR: Recreation Supervisor
DIRECTION OF OTHERS: Lead Guest Services and Guest Services
NATURE OF WORK: Assist the Recreation Supervisor with the coordination, supervision, and leadership in facility operations of Brooktree Clubhouse, River Springs Water Park, West Hills Tennis & Fitness Center, West Hills Social Commons, Lake Kohlmier Beachhouse or other city facilities. Assist the Recreation Supervisor with supervision and leadership in developing, marketing, coordinating and implementing recreation programs, events, and operations.
SEASONAL/TEMPORARY POSITION
This seasonal/temporary Coordinator position will be responsible for ensuring successful facility operations at Brooktree Golf Course Clubhouse for the 2024 season. Seeking a positive, customer service focused individual with fundamental knowledge of golf rules, facility, and tournament operations. This position will assist with the administration of leagues and serve as a staff contact to ensure the smooth operation of the weekly leagues. Position will also coordinate with the food and beverage manager for golf outings. One year of work experience at a Golf Course, recreation facility, or general business administration strongly preferred.
Duties / Responsibilities

• Greet customers and provide high quality customer service in person, via email, and over the telephone.
• Provide leadership, direction and supervision of seasonal/temporary staff.
• Implement procedures and policies established by the City of Owatonna Parks and Recreation Department
• Coordinate the following:
  • Activities at facilities and programs for overall customer service quality, including, setup and maintenance of the facilities, equipment and amenities.
  • Accurate financial procedures and records
  • Evaluation and assessment of programs to ensure quality and effectiveness
  • Marketing of facilities and programs.
  • Reservations, guidance, consultation and administration of rentals and tournaments.
  • Inventory of supplies and equipment; order and distribute supplies and equipment
  • Scheduling and daily supervision of staff.

Promote a positive environment and foster timely and regular communication with supervisor, staff and patrons

Complete required records and reports.

Ensure a safe and healthy work environment and conduct business in a safe manner.

Attend meetings and trainings as scheduled.

Provide backup support to supervised positions.

Promote Owatonna Parks and Recreation facilities and programs.

All other duties that apply.

Golf specific duties include:

• Make tee time reservations for customers on a computer using the Club Prophet tee time software program.
• Maintain an accurate tee sheet. Work with starters and rangers to pair up golfers during busy times to ensure smooth flow of players.
• Cash register operations on a computer, using the Club Prophet POS computer software. Sell and issue season passes, player cards, cart, and club rentals. Issue receipts and rain-checks when applicable.
• Register customers for lessons and leagues.
• Serve as a resource to customers regarding the game of golf and equipment used in the game of golf; including re-sale merchandise in the pro-shop.

Qualifications
Minimum Qualifications: Must possess a valid driver's license; must be at least 18 years of age at the time of hire.
Employee must be able to work with the public, have knowledge of computer operations, demonstrate the ability to work independently and supervise, train, and motivate assigned personnel.
Employee must be capable of operating miscellaneous office, safety, janitorial and other equipment relative to this position which shall include but may not be limited to: computer, copier, fax machine, communication equipment, Point of Sale equipment, recreation facility/program reservation software systems, and related items; concessions equipment, and other program specific items.
Preferred Qualifications: Prior experience delivering community recreation; Current student or have a degree in Recreation, Parks and Leisure Studies, Sports Management or related field
Hours of Work/Physical and Mental Demands
Hours of Work: This is a position with scheduled shifts including days, evening, weekends, and holidays. Up to 28 hours per week.
Physical and Mental Demands: This position works at various facilities and locations including indoor and outdoor, with all types of weather conditions. While performing the duties of this job, the employee is regularly required to use hands and fingers, handle, feel or operate objects, tools or controls and reach with hands and arms. The employee frequently is required to stand, walk, talk or hear, sit, climb or balance, stoop, kneel, crouch, crawl and smell. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to seventy-five (75) pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and the ability to adjust focus.
NA
01
Do you currently possess a valid driver's license?

• Yes
• No

02
Do you currently possess Certification in CPR and First Aid; or are you able to obtain such certification within 30 days of hire?

• Yes
• No

03
Will you be at least 18 years of age at the time of hire (anticipated start date March 01, 2024)?

• Yes
• No

04
Are you able to work with the public, have knowledge of computer operations, demonstrate the ability to work independently and supervise, train, and motivate assigned personnel?

• Yes
• No

05
Are you capable of operating miscellaneous office, safety, janitorial and other equipment relative to this position which shall include but may not be limited to: computer, copier, fax machine, communication equipment, Point of Sale equipment, recreation facility/program reservation software systems, and related items; concessions equipment, and other program specific items?

• Yes
• No

06
Do you have prior experience delivering community recreation programming?

• Yes
• No

07
Please explain your prior experience with delivering community recreation programming. If no experience, please type 'N/A'.
08
Do you have education (current student or degree) in Recreation, Parks and Leisure Studies; Sports Management; or related field?

• Yes
• No

09
Please provide detail regarding your education in Recreation, Parks and Leisure Studies; Sports Management; or related field. If no education in this area, please type 'N/A'.
10
Do you have fundamental knowledge of the game of golf, rules of golf, golf facility operations and tournament operations?

• Yes
• No

11
Please select the number of years of work experience you have in a Golf Course, recreation facility, or general business administration (or any combination of the above).

• No Experience
• Less than 1 year
• 1 - 3 years
• 4 - 6 years
• 7+ years

12
How many years of experience do you have supervising others?

• No experience
• Less than 1 year
• 1 - 3 years
• 4 - 6 years
• 7+ years

13
Please describe your experience with supervising others.
Required Question