CornerStone Staffing is hiring for Customer Service Representativein Louisville, KY
Work for one of the largest independent specialty pharmacies in the US!!
Don't miss out on this opportunity! APPLY TODAY
Location: Louisville, KY 5101
Pay: $17
Schedule:Monday-Friday ; flexible for an 8 hr shift from 8am-8pm EST
Training- 8am-430pm
Job Description:
Handle inbound and/or outbound phone calls to/from patients, caregivers, and providers.
Provide appropriate Customer Service and an effortless experience to the caller.
Provide accurate information to the caller.
Process refills and schedule shipments for patients or providers
Resolve the callers needs.
Provide appropriate follow-up and next steps for caller.
Follow Cover My Meds policies and procedures.
Ability to work a flexible work schedule.
Qualifications/Requirements
Previous call center experience preferred.
Previous healthcare experience desired
Excellent interpersonal communication skills
Strong problem-solving skills
Proficient with Microsoft Office
Able to type 35 wpm or greater.
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