Contractor Support Administrator

Date Posted:

2024-02-14

Country:

United States of America

Location:

VA542: 22260 Pacific Blvd, Dulles 22260 Pacific Boulevard Building CC4, Sterling, VA, 20166-6916 USA

Position Role Type:

Onsite

Raytheon is seeking a Contractor Support Administrator in the Herndon, VA area to support a dynamic Intelligence Community-customer, in a fast-paced environment. The ideal candidate will primarily be responsible for providing office support, to include tracking and scanning documents into a proprietary database system, ensuring metadata is attached and labeled according to client policies and procedures, answering phones, processing, and tracking incoming and outgoing mail, managing and updating relevant standard operating procedures, working ad hoc tasks, assignments, and other duties, as needed. The ideal candidate will have strong customer service skills, have excellent writing skills, and be proficient in Microsoft Suite application - MS Word, Excel, and PowerPoint and familiar with Adobe.

The ideal candidate will enjoy working with a small team and comfortable speaking with various customers. The selected candidate will also perform case management taskings, including but not limited, entering information into the customer's proprietary systems, document scanning, and case tracking. Skills in accuracy and attention to details are a must.

Hours of work is specific to maintaining that the office is open from 7am to 4pm, Monday - Friday.

Mandatory Skills:

1) Provide mail-processing support for the onsite client registry, Monday through Friday from 7am and 4pm.

2) Strong customer service skills and comfortable speaking with others. Displays confidence.

3) Knowledge of client guidelines for physical distribution of mailings; courier deliveries, etc.

4) Proficient writing and typing skills.

5) Proficient in converting documents using Microsoft desktop applications and Adobe PDF.

6) Ability to think independently, use sound judgement, but know when to ask questions.

7) Ability to assist with drafting and editing Standard Operating Procedures.

8) Ability to offer and implement process improvements.

9) Energetic, motivated, patient, and demonstrates initiative.

10) Accuracy and attention to detail skills are a must. Can follow step-by-step processes.

11) Proficient with Outlook (email), comfortable responding to customers via email, converting documents, and using Excel for tracking information.

Required Education:

Bachelor's degree and/or high school diploma and 5 relevant years of experience specific to the skills listed.

Candidate resumes must provide sufficient experience and/or education, knowledge, skills, and abilities to perform the duties of the specific position mentioned above and with the Sponsor.

Must have an active TS/SCI clearance with Poly and be crossover eligible.

Additional Notes:

This requisition is eligible for an employee referral award. ALL eligibility requirements must be met to receive the referral award.

Relocation assistance isn't available

About Cybersecurity, Intelligence and Services

The Cybersecurity, Intelligence and Services (CIS) business provides technically advanced full-spectrum cyber, data operations, systems integration and intelligence mission support services to meet our customers’ most demanding challenges. Our capabilities include cyber space operations, cyber defense and resiliency, vulnerability research, ubiquitous technical surveillance, data intelligence, lifecycle mission enablement, and software modernization. CIS brings disruptive technologies, agility, and competitive offerings to customers in the intelligence community, defense, civil, and commercial markets

#CISJobs

The salary range for this role is 64,000 USD - 128,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.

Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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