Contracting Specialist

Integrity is one of the nation's leading independent distributors of life, health and wealth insurance products. With a strong insurtech focus, we embrace a broad and innovative approach to serving agents and clients alike. Integrity is driven by a singular purpose: to help people protect their health and wealth so they can be ready for the good days ahead.
Headquartered in Dallas, Texas, Integrity is committed to meeting Americans wherever they are - in person, over the phone or online. Integrity's employees support hundreds of thousands of independent agents who serve the needs of millions of clients nationwide. For more information, visit IntegrityMarketing.com.
We are currently hiring at Western Asset Protection, one of our EXCITING partner offices, located in Phoenix, Arizona.
Are you ready to up your game? Do you want to share your unique talents with the insurance industry and the world? At Western Asset Protection, we are a leader in the growing insurance industry that impacts the lives of millions. If you would love to be part of creating championship-level experiences for customers and teammates alike, we are looking to draft talent like you! And, we have a unique ownership model that gives you skin in the game!
Summary: Reviews and processes agent and agency contracts for certification. Processes hierarchy changes, manages agent/ agency agreements, and processes special requests related to contracting by performing the following suites.
Duties and Responsibilities:

• Efficiently manage and organize all incoming calls.
• Monitor and maintain the contracting inbox to ensure timely response and resolution.
• Facilitate communication by managing faxes and maintaining proper record keeping.
• Utilize CRM tickets to effectively manage and track contract-related tasks and forwarding to the appropriate personnel.
• Maintain orderly agent and agency folders to streamline operations.
• Ensure accurate and complete documentation in agent onboarding process.
• Works in Slack platform: updating, responding, and addressing reports and notifications for internal communications and follow through.
• Collaborate with relevant departments and individuals to create contracting instances.
• Scans and saves contract and supporting documents into agent's file according to the naming convention.
• Utilize expertise to train new hires in the job processes when needed.
• Contracting processes, and policy and procedure management.
• Works closely with other agencies to ensure that all necessary documentation and approvals are obtained in a timely manner.
• Work on high priority projects and fire drills when needed.
• Make special requests including changing commissions, address, and licensing when needed.
• Performs hierarchy changes and agency levels internally and per carrier.
• Oversight on carriers' requirements, products and CMS rules and regulations
• Other responsibilities as assigned by Management.

Requirements:

• Excellent communication skills to promptly address incoming calls and emails.
• Strong organizational abilities to manage multiple tasks efficiently.
• Attention to detail to ensure accuracy in documentation and record keeping.
• Proficient computer skills, including familiarity with platforms such as Internal CRM and Slack
• Proactive problem-solving skills to effectively address agent inquiries and issues.
• Ability to work independently and collaborate in a team environment.
• Prior experience in contract management or administration is preferred but not required.

Integrity offers you the opportunity to start a career in a family-like environment that is rewarding and cutting edge. Why? Because we put our people first! At Integrity, you can start a new career path at company you'll love, and we'll love you back. We're proud of the work we do and the culture we've built, where we celebrate your hard work and support you daily.
Joining us means being part of a hyper-growth company with tons of professional opportunities for you to accelerate your career. Integrity offers our people a competitive compensation package, including benefits that make work more fun and give you and your family peace of mind.
Integrity Marketing Group, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Integrity Marketing Group, LLC will provide reasonable accommodations for qualified individuals with disabilities
Integrity offers you the opportunity to start a career in a family-like environment that is rewarding and cutting edge. Why? Because we put our people first! At Integrity, you can start a new career path at company you'll love, and we'll love you back. We're proud of the work we do and the culture we've built, where we celebrate your hard work and support you daily.
Joining us means being part of a hyper-growth company with tons of professional opportunities for you to accelerate your career. Integrity offers our people a competitive compensation package, including benefits that make work more fun and give you and your family peace of mind.
Integrity Marketing Group, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Integrity Marketing Group, LLC will provide reasonable accommodations for qualified individuals with disabilities