Content Writer

Genesis10 is currently seeking a Content Writer with our client in their location. This is a 6 month + and remote contract position.

Summary:

• The client was built to help professionals achieve more in their careers, and everyday millions of people use our products to make connections, Client opportunities and gain insights.
• Our global reach means we get to make a direct impact on the world's workforce in ways no other company can.
• We are much more than a digital resume we transform lives through innovative products and technology.
• Searching for your dream job? At client, we strive to help our employees find passion and purpose.
• Join us in changing the way the world works.
• The Knowledge Management Solutions (KMS) team at client is responsible for creating, organizing, and publishing client's Help Center content.
• As a Content Strategist, you will be responsible for creating content for a set of products that align to the needs of a line of business.
• You'll be working with a Senior Content Strategist to create a data driven content strategy, provide timely content for feature releases, and interact with product leadership and partners to understand the evolution of the products.
• Empowering our internal and external customers with the right content at the right time is our number one priority.
• The role is dependent on your ability to collaborate with partners and team members across locations to gather the information required to develop relevant and complete content for our help center audiences.
• You will be working closely with Product Operations, Product Education, and Project Management teams to create and define a great content experience for client members and customers.

Responsibilities:

• Develop and deliver accurate and timely content for a line of business with guidance from senior/manager.
• Develop high-quality content as per KMS quality program and based on inputs from stakeholders.
• Build subject matter expertise for a designated area of work.
• Monitor and leverage content data to determine health of content and share insights with partners and writers.
• Create and present project plans to business partners that are clear, concise, and establish agreement among business partners to see through the plan.
• Collaborate, build relationships, and share knowledge with global team members and partners as needed.
• Participate in the peer-to-peer review process to improve the quality of content and provide open, honest, and constructive feedback.
• Prioritize, resolve, and respond to internal inquiries/cases in a timely fashion.
• Master the client Voice and Tone and contribute to the development of the Help Style Guide.
• Model client's culture and values and actively participate in developing a healthy team culture.

Requirements:

• Bachelor's Degree in English, Journalism, or related.
• 3+years of industry and technical writing experience.
• Experience in Technical Writing or Knowledge Management practices.
• Experience in working with content management systems (any)and authoring tools (any).
• Sound analytical, organizational, and project management skills.
• Only candidates available and ready to work directly as Genesis10 employees will be considered for this position.

Desired:

• Experience in designing, developing, and delivering e-learning solutions using tools like WalkMe.
• Experience in DITA or other topic-based authoring methodology.
• Knowledge of Information Mapping, Topic based writingorsimilar methodologies.
• Proficiency in using authoring tools such asXMetal, Oxygen,will be an advantage.
• Proficiency in SharePoint,Wiki, CRM (any).
• A team player who can develop strong relationships with partner and writing team.
• Enjoys working within teams (both local and global) but can also work independently.
• Curious,innovative, and passionate about learning.
• Positive attitude and growth mindset.
• Flexible and willing to help with other projects,as needed.

Pay rate range: $60.00 - $80.00 hourly

If you have the described qualifications and are interested in this exciting opportunity, please apply!

Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals.

Benefits of Working with Genesis10:

• Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years.
• The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.
• Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)
• Behavioral Health Platform
• Medical, Dental, Vision
• Health Savings Account
• Voluntary Hospital Indemnity (Critical Illness & Accident)
• Voluntary Term Life Insurance
• 401K
• Sick Pay (for applicable states/municipalities)
• Commuter Benefits (Dallas, NYC, SF)
• Remote opportunities available

For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website.
Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.