Consumer Loan Officer

In this progressive and challenging role, you will work directly with our customers and customer-facing employees to develop, expand and maintain positive consumer lending relationships by making it fast and simple to get a loan with us. By providing quick, accurate and friendly support to customers and co-workers on loan application decisions, credit report/FICO score analysis and loan pricing, you will play a key role in maintaining our company’s position as a lifelong partner in helping our customers reach their financial goals.

To succeed in this position, you must be able to satisfactorily perform common occurrences of each of the following under direct supervision from your manager:

• Support customers and call center, branch and other consumer lending employees by evaluating Consumer Loan applications and credit reports efficiently and providing loan decisions and pricing information quickly.
• Educate and counsel customers on credit decisions; information contained in their credit report; other lending products that would help them reach their financial goals more effectively, and the responsible use of credit.
• Cross-sell customers on Consumer Loan protection products, such as Mechanical Breakdown Protection and Life and Disability Protection, that can help safeguard them from the impact of unforeseen life events.
• Occasionally assist other consumer lending employees with the completion of loan applications; the collection, verification and processing of information contained in loan applications; and the disbursement of loan proceeds to customers.
• Collaborate with co-workers in your department and in other departments and branches to provide effective and efficient service to our customers.

Position Qualifications and Skills:

• High School Diploma/ GED required; Associates degree in a business-related field preferred.
• One year or more of work experience in a consumer or mortgage credit-decisioning capacity required.
• Excellent verbal and written communication skills required.
• Proficiency with Microsoft Word, Excel and Outlook required.
• Bilingual in English and Spanish preferred.High School Diploma/ GED required.

A list of some of the benefits we offer:

• We emphasize a work/life balance
• Premium pay for bilingual skills (English/Spanish)
• Medical, dental and vision benefits that cover the employee, spouse and dependents
• Retiree medical benefits
• A defined benefit Pension Plan with employer contributions of $3.50/hour
• Life Insurance/AD&D
• 11 ½ Paid Holidays per year
• 17 days of Paid Time Off (PTO) to start
• A 401(k) plan
• Employee loan discounts
• Casual dress code

Salary Range:  $22.50 - $33/Hour

OE Federal Credit Union offers competitive compensation.  The offered salary considers experience, education, training, internal peer equity, job location and other business considerations when extending an offer.  The salary outlined is based on working in Livermore.                                                                                                                                                                                                                                                                               .

Are you ready to join our team?

If you think this job is the right fit for you, fill out our online application. Our application is pretty simple – you upload your resume and answer a few job-related questions. Once you have completed the application, your information will be sent to our Human Resources team instantly.